Just a 1 night stay for a concert nearby. Staff was friendly, room was clean & smelled very nice. Only dislike was the green mountain kcup coffee in the room was awful. Maybe it was a dirty coffee machine, I’m not sure and I’m not picky about coffee either.
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Mary
2024年1月2日
We had a great NYE. The staff was friendly and kind. For the price point and locacation we were very satisfied.
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Michelle
2023年12月29日
Uniquely decorated and comfortable bed. But the valets were unprofessional and unknowledgeable of the area. The shower temperature never got adequately warm enough.
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Jeremy
2023年12月21日
It was a amazing place to stay. We went to the cavs game and its so close. Plus it is a great hotel.
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Melissa
2023年12月18日
Amazing hotel!! Would definitely recommend and stay again. During breakfast the one waiter was incredibly rude but the woman behind the bar took care of us and she was great. Highly recommended if you’re staying in Cleveland.
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Lynne
2023年12月13日
My room did not have any bath towels. I had to use the floor mat.
The TV remote did not work. Loved the valet when I checked in. Great guy. The am guy was a grouch!
The door was out of alignment and was really hard to close.
Loved the check in guy! he was great.