The lady at the front desk was kind, helpful and accommodating to my needs and last minute changes. The facility was clean and in a great location. Near restaurants, gas stations, and convivence stores.
自動翻訳
ゲスト
2024年4月13日
This hotel has poor customer service personnel working the front desk. Was double charged without a full explanation and when I mentioned this the attitude was as though it’s not her concern and in addition to the poor customer service the website says pets allowed but does not mention the $100 non refundable fee. I feel robbed by this hotel. I traveled from out of state and had no knowledge of additional fees until the clerk just points at the pet fee sign. This is unconscionable to take advantage of travelers this way. I will never stay in a Comfort Inn again and please pass this one by