Best Western Valley Hotel

The place is clean and tidy and the breakfast was lovely. All staff were friendly and polite. Nice Hotel.

Our stay was very good. The staff were excellent and friendly and sorted our initial cold room out quickly and efficiently. Would recommend and return ourselves.

Stayed at Ironbridge Valley Hotel 17/9/23 to 23/9/23. We’ve been to many hotels together over the last 8 years and have never been more pleased, the staff were amazing and the food terrific so we dined in the on-site restaurant every evening. We were very impressed with the efficiency and professionalism of the restaurant staff with a special mention to the young members who were superb. We seem to to read nothing but negative news about our 16 to 18 year olds in U K but the young staff were particularly good, they were all helpful, polite, good humoured and efficient, an absolute credit to Valley Hotel. That’s not to say the slightly older members of staff were not wonderful, they were ! We cannot recommend this hotel more highly,11 out of 10. Many Thanks from 4 happy visitors

Friendly helpful staff. Good location for Ironbridge and surrounding areas. Excellent restaurant food. Recommended and would stay there again.

The hotel is a great base for visiting this part of Shropshire and just a 5 minute walk to THE Ironbridge and the shops. Ample parking. Lovely gardens. Friendly staff. It is old - hence the gorgeous tiles on the ground floor but rooms are rather small and dark as a result. That having been said , we would almost certainly stay there again if we return.

The staff very helpful. Restaurant very good. The shower needed replacing, they had not replaced the leaking shower head but did when we requsted it. The bath was very deep to step into . Realistically the bathroom needs re vampng. The electric shower unit barely worked. There was very little tea and coffee left n the room although when asked thet supplied more. There were no mint teas or earl grey. A small fridge for the room would be an advantage. Thank you for fan and comfortable beds.

The hotel was a bit dated, the room the size of my suitcase with a lovely view of the kitchen fans (witch were very noicy). Luckily was there only for one night and had noise cancelling head phones, so blasting music at loud volume almost managed to drown out the buildings noises. Worst was the complete lack of WIFI which was annoying for business visitor at an area which as notoriously bad phone signal to boot. Service did disappoint as could not have breakfast between 0745 and 0845 as too full.. and dinner was unavailable too for hotel guests, but luckily booked the table online (at hotel restaurant) and managed to get in that way. Definitely not staying there again.

The staff were so pleasant and helpful and I was very pleased with the dining experience such good value and so pleasant. I had a lovely stay.

1. Food in restaurant was over priced. 2. The surfaces in the bedroom were sticky. 3. Room 33. Window was small and couldnt be opened fully so the room became stuffy and hot. You could hear adjoining residents who were very noisy due to thin walls. 4. You couldnt stand under the shower because of the sloping roof. Ridiculous! 5. No pictures of this room are shown online. Ive checked. I would not have booked this hotel if I had seen this room. 6. Hotel is in a great location.