ホール ガース ホテル BW シグネチャー コレクション(Hall Garth Hotel, BW Signature Collection)

Had a lovely night very clean staff helpful

Well what a stay in such a lovely place. Super Sam on reception is always so friendly and helpful. A little superstar. Nothing is too much trouble, in fact all the staff at the hove are pretty awesome I mean in the morning by my own admission I have a face that would crack bullet proof glass because I’m so miserable and yet they are smile say good morning and are so kind. Even I end up smiling back. Breakfast is superb too.

Dwane at the bar is always helpful. Especially when you get locked out your room, not once not twice but 3 times with the biggest key fob in the world I’m not sure why I managed to leave it in the room. Dwane never complained and broke in each time with a smile on his face like a first class cat burglar. Top dude.

Steven who lit the fire for us was epic and should feature in the next Bear Grylls episode. Always friendly and helpful thank you .

Mandy on reception is always superb, friendly and helpful nothing is too much trouble. A superstar worth taking care of. Thank you for a lovely stay.

It was lovely all the staff are so helpful and friendly the reception staff and also the nice chap on the bar wearing glasses he got the kitchen to make a pizza just before 9 for my guest. So good I’ve booked again today! Hopefully people say nice things about the lovely staff!

Overnight solo stay. Room tired looking but clean. Room very small. Lovely for the purpose of stay. Personal note, room was too warm for me.

Rubbish on floor in room beside sofa presumably from previous guest, cobwebs, bedsheets although laundered were stained & dirty, sugar in one of the mugs (obviously not checked), room grubby, dust/threads/fluff all over carpets & skirting, panels falling off in bathroom, bath water luke warm, staff in restaurant uninterested, slow service, food not to standard (very salty, questionable quality as caused illness after meal). Car park very dark, muddy, pot holes. Chose to avoid included breakfast so no comment on that. Worst hotel I've experienced in years.

Great location, potential as a hotel but rooms and food do not live up to the potential. 3 stars is about right for the price and what to expect really.