コブ Akers Mill Square周辺のおすすめホテル・宿

What an amazing staff you have. They are all so friendly, professional, and helpful. I specifically would like to single out barista Raymond. He was chipper and cheerful every morning, along with super efficient, and he really added a wonderfully positive vibe to our stay. Thank you Raymond!

We checked into the hotel and entered our room. We found toenails and dirt in the bathtub and lots of hair on the sheets and pillows. I called downstairs and the front desk employee had us come down and get another key for a second room. Entering the second room we were hit with a pungent stench. It had a strong, mildew, musty smell. I thought I was going to vomit. We also saw more hair on the pillows and sheets. It was very obvious that the sheets were never changed. I called down to the desk again. This time the young man came up to show us a third room. The third room had a mildew smell, not as bad as the other and the sheets looked OK, so I just laid in the middle of the bed waiting for this night to be over. Upon wakening we got out of there.

残念ながら、このコヴィッドの時間のために、多くの施設は多くの地域で大きな被害を受けています。過去数年間ホテル業界で働いてきたので、サービスは以前ほど良くないことを知っています。ただ、業界トップの1つから素朴な最低限よりいいと期待しています。まず、朝食バーは冗談で、係員には態度問題があります。朝食は朝6時30分から朝9時30分まで走るはず。すでに選択が限られているので、補充が必要な空のチャフィン料理を用意しておいて、係員が彼女の電話のコンピューター印刷エリアに座っているのは、ビジネスが悪いと思います!それから彼女がついに彼女の駅をチェックするために来たとき、彼女は明らかに私たちが彼女に不便を感じていると感じました!彼女は大声でバーに行く肉がないと発表しました!気をつけて、それは午前8時でさえありませんでした!私は滞在中に朝食のために角のWaffle Houseに行くことにしました。朝食の問題に加えて、これは「禁煙」エリアであるべきです。私がここにいた2泊の両方で****喫煙されている強い匂いがありました。夕方にはセキュリティが整っています。しかし、私は彼らが不動産を監視し、それについていくことを試みているのではないかと疑っています...私は1970年代初頭にマリオットの最高の訓練を受けました、そして、私は父と息子が彼らの遺産がどうなっているかを見るために悲しいことを知っています。彼らは両方とも非常に「手をつないで」、彼らの家族が達成したことに誇りを持っています...

The suites/rooms are modern and include a full washer and dryer. This is truly rare to have in a suite, but very beneficial when needed. The general manager, Benisa, and her team of employees, Bruk, Sonda, Chris, Andre, Natasha, Arnesi, Lauren, housekeeping, etc… are all kind and professional. Benisa helped with requests that I needed without hesitation. For me, it is about the level of customer service, so I will always recommend the Waterwalk Atlanta Perimeter to others who want a great extended stay or are just visiting!

We were supposed to stay for a week, but checked out after the first night. Upon arrival at 5p (check in starts at 4p), we found a lobby full of waiting guests and were told that rooms were not ready yet. 2 hours later, we were finally checked in - at 7pm! The lobby still had at least 4 more families still waiting. The staff offered a measly ”sorry for the wait” but that was about it. No one was offered water or anything to drink, nothing to eat, etc while we waited for hours. In fact, one of the staff began complaining to her co-worker that she was going to quit the evening shift because she's tired of the guests being impatient and not understanding. Like WE were the problem. Hilton members who had used the app to check in were no exception. Still had to wait like everyone else. And nothing offered as compensation. When we finally did get to our room, it was pretty bad. The hotel is old and outdated, with stained carpet throughout the hallways, chipped furniture, dirty A/C units and gross bathrooms. Our room had a very strong, pungent smell of pinesol, lysol, and mold/mildew. It was so strong that both of us in the room got headaches after about an hour. Mine turned into a migraine. By morning, I was also stuffy and congested, mist likely from the mold they are obviously trying to mask with this disinfectant smell. Because we got into our room so late and many hotels in the area were unavailable, we stayed this first night but I had already booked another hotel for the rest of the week and we left by 7am. I went to the front desk to check out but no one was there & we had somewhere to be in the morning so I couldn't wait around. I decided I'd check out on the app and we left. The app wouldn't allow the check out since we were leaving 6 days early, so I tried calling the front desk. It went to voicemail so I left a message with my name, room number and the reasons we were checking out. I called 2 additional times that morning, both went to voicemail. After not hearing from anyone, I began dealing with Hilton customer service. It took Hilton 2 additional DAYS to reach someone and after leaving on Sunday, I finally received a receipt on Tuesday evening showing I had checked out 2 days prior. Still never heard from a live person from the hotel. This was an awful experience. We were there for 12 hours and were miserable every second of it. Do yourself a favor and avoid this place at all costs.

絶好のロケーションとアトランタの郊外に便利な豪華な施設...周辺モールに簡単にアクセスできます。フレンドリーなバレットの挨拶と丁寧なレセプションスタッフ(ケリーS.)から、滞在中はすべて完璧でした。ハウスキーピングスタッフへの賛辞...私たちの部屋とプロパティ全体はきれいです。素晴らしいバー、スーパーブレックファーストビュッフェ、フレンドリーなスタッフ...すべてが信じられないほど低価格のポイントです。 5つ星!!!

失礼で、無礼で、屈辱的で、最初に電話で話したホテルの人を除いて、すべてのスタッフは素晴らしかったです。私はこれをゼネラルマネージャーと直接話し合ったが、フィードバックは得られなかった。前回泊まったハイアットには朝食が含まれています。あなたのホテルのために考慮すべきこと。ベッドはとても快適でした。部屋はとてもきれいです。そして、ロビーのレモン入りの水が大好きでした。

毎日朝食で供給が限られている野球大会のため、とても賑やかなホテル。1時間目でいない限り、全て消えたようです。何回もコーヒーのカップがなかったことがありました。また、3人で部屋にタオルが2つしか与えられず、タオルとリネンをフロントに頼まなければならなかった。ホールでとてもうるさく、ドアを閉める音、部屋で話している人、隣の部屋のシャワーなど聞こえた。フロントのスタッフは素晴らしかったが、スポーツイベントが多すぎてサブパール体験につながったようです。