慌しい一日の終わりには、Colchester Town Centreでおくつろぎください。Colchester Town Centreは、ビジネスでもレジャーでも、コルチェスターでの快適な滞在をご提供いたします。当施設はコルチェスター·タウンから1km、ロンドンサウスエンド空港から63kmと、便利な立地です。有名な観光名所のコルチェスター城やヒリー・フィールズ、コルチェスター アーツ センターまで、徒歩でお出かけいただけます。長い一日の終わりには、館内施設でくつろぐのもお勧めです。コルチェスターの当施設のお客様は、駐車場をご利用いただけます。
How delightful to be given an upgrade to a suite. Having checked in it was off for an evening with many old friends. On returning sometime after 10.30 we thought ordering from the late night room service menu would be a good idea. The gentleman who answered the phone went off to check with the kitchen as to which options were available, a curious event in itself. On calling us back we were told that not a single food option was available other than some cheese for sandwiches which ”wouldn't come up nice” whatever that may mean. We were offered the choice of buying packets of crisps from the bar or ordering food elsewhere that they would accept at reception for us to collect. What an absolute joke, amateur hour hospitality at it's appalling worst and at a premium price point too. Whether the fault lies with poor recruitment, training, supervision, management or all four is a question that needs answering before anybody reading this review considers staying in this venue. So now it's morning, the temperature in our room is unpleasantly cool. No problem, we turn on the heat pump. It's great at moving air but no heat is to be had, it's cold in here and now we're both sick of the place and just want to leave. The instructions for the heating are badly photocopied and somebody has used the paper to make notes on but nobody has spotted that either. Its nice and warm in the rest of the suite though so we prepare for the day in there. Mustn't forget that we've already struggled twice this morning with the toilet that flushes continuously until you push the buttons in the special way that stops it. The staff told us to do this last night. Ok if you know you have this problem why not do something about it and repair or replace the worn or faulty parts? I've genuinely enjoyed much better standards in the humble Travelodge. Greyfriars from where I sit right is just a poor joke. Breakfast was good, our suite was beautiful, in fact the whole hotel is beautiful. But when you go to bed hungry and wake up cold these things lose their charm
Lovely 14th century hotel, staffed by excellent friendly, helpful staff. Added bonus of free parking.Our breakfasts were included and were some of best we've had. The full breakfast is cooked to order and comes out piping hot. Much better than a hot buffet. Staff happy to accommodate personal preferences, example I dont like crispy bacon, and my 'soft' bacon was perfect. Yasmin was a delight, first thing in morning, cheerful, helpful and inflammable. Rowen was the perfect reception staff to greet new arrivals during the day. The young lady on reception in evenings was also lovely, friendly and helpful. Unfortunately we didn't notice her name. Rooms clean and comfortable, nice to find a fan, as it was rather warm during our stay. The complementary cookies on reception were a nice touch and tasty. It's a good 15minute uphill walk into city centre, which some people may find d a struggle, but there does seem to be plenty of buses running both ways.
Absolutely loved the room, bathroom was gorgeous, big tv, bed was comfy, AC was great and even had a fridge The toilet seat didn't fit the toilet correctly, mentioned it to reception who said they will look into it The shower was amazing, in fact I didn't want to get out of it. We went down for dinner on the Saturday night and this is where it let us down a bit. The food was lovely however when I went up to the bar to order the lady both times looked at her watch and said that the kitchen closes at 8.30pm. I went up both times way before them. To be honest I felt like I was an inconvenience. There was a party on and it felt like we wasn't as important as them so felt a bit uncomfortable. Breakfast the next morning was fantastic- plenty of choice. Left feeling full up. Didn't use the leisure facilities but did go for a look, gym looked good as did the pool (Pity there wasn't a jacuzzi but not a deal breaker). Plan on returning so will use the pool and gym then.
Quite difficult to find this hotel and a few more signs would be helpful. Having said that we were pleasantly welcomed and shown the way to the Brasserie. Bev, the lady in charge, showed us to our seats and we arranged to have 2 mock tails instead of the Prosecco. No problem with this. The sandwiches, cakes and scones arrived promptly and were very freshly made. The scones were light and fluffy. Bev made a very good job of running the dining room which was very busy considering it was a Wednesday lunchtime. Highly recommend and would visit again.