メルキュール ホテル ケルン ベルフォーシュトラスの口コミ・レビュー・評判

It was not bad.

Standard room跟primer room不在一棟樓，攜程預訂的時候沒有提前説明，去到大堂checkin服務員菜告知這一點，拿着大行李箱又跑去馬路對面，很不方便。給了我們大一點面積最高樓層6樓的房間，麪結確實夠大，但連個椅子都沒配，沙發缺個茶几。想辦公寫點什麼的都不行。設施太舊了，跟國內的如家7天差不多水準。走400米可以到地鐵口，2個站到大教堂，位置很方便，但是周邊沒有什麼商業，坐一個站到Ebert plaza有rewe超市，解決日常生活用品沒問題。

Das Zimmer ist ganz nett. Jedoch hatte das hotelrestaurant nie offen, wenn wir dort waren.

Das Hotel ist zu Fuß ca. 15 Minuten vom Dom entfernt. Parkplätze sind vorhanden. 20 EUR sind aus meiner Sicht für einen Parkplatz in dieser Lage ok. Das Zimmer war sehr ruhig. Frühstück war sehr umfangreich, was ich für 16 EUR nicht erwartet hätte. Absolut zu empfehlen. Gerne wieder.

唉，在歐洲可能都這樣差不多，房間小，床小。

Hotel was within walking distance to most places. Room was spacious, bed was very comfortable. Room temperature was warm but cooled down with air conditioning and opening window. Window had no child lock and opened very wide quite dangerous from the 4th floor. Shower was very nice, hot water and complimentary toiletries. TV mainly all German channels. WiFi quite intermittent Only a coffee machine in room but was provided a kettle as my fiancé only drinks tea. Lift out of order but was offered a lower ground floor room which was nice of them. I managed to make it up the stairs finally!! Staff very attentive and the food was very nice in the restaurant. Would stay there again.

We were met by friendly and professional staff. Hotel services good not excellent. Great breakfast, however evening restaurant not worth a visit. Great pool

Xmas markets, great location and fantastic rooms, superb choices for breakfast and great staff.

The hotel was really well located for what we needed, it was clean and the staff were really helpful. The breakfast was also really nice.

It was a good hotel with a pleasant staff and very good rooms.The only thing what was missing ,some information about the lockers who where not placed in the rooms but on another location.

This property is too far away from bars and restaurants, especially in the winter when long walks in the rain are not pleasant. The bar closes at 11pm and no bar or restaurant on a Sunday. The staff are friendly but never told us of a rail strike as they book us a taxi to the train station! House keeping walked into our room and started routing in the wardrobe looking for the ‘do not service our room’ sign even thought I had opened the door ten minutes earlier and exchanged towels with another member of their team and said no housekeeping today please. She could see we were still in bed but didn’t care. She wanted that sign! On a positive, the beds were the most comfortable hotel beds we ever slept in, just don’t look at the duvets under the covers.

Stayed 3 nights, easy check in but rooms not ready till 3pm, cam back for my bag a lot later on. No fridge, no safe and no wifi, without these I would only rate it a 3 star. Very comfy and very clean. 15 mins to the Dom or main station. Quite peaceful location too and I definitely recommend it.

Good area, quiet. Put into an annex across the road - should be made aware of this before booking. Air conditioning poor, took whole day to cool room down. Male receptionist in mornings was very helpful and friendly, unfortunately same can't be said of the female receptionist we encountered in the evenings, uninterested and unfriendly. Pool/gym needs to be better signposted and explained. Paid €20 each for breakfast - not the best value for money but adequate.

Sadly the AC did not work even though it was a warm week. Also a lot of lights did not work and the toilet did not make the best impression to us.