Verified traveler
2024年1月19日
Our family was really looking forward to our stay at the Embassy Suites when we came to visit the University of SC, but ended up extremely disappointed. This property did not meet the high quality standards I am used to experiencing with Embassy Suites. My family was initially given a smoking room even though we reserved a non-smoking room. The smoke smell was overpowering and the furniture was stained, extremely worn and dated.
The front desk staff gladly moved us to a non-smoking room. However, the furniture in the second room was also stained, the bedding was stained and had holes in it, the pull-out sleeper sofa had goldfish crackers and other food smashed into it, and the walls had holes in them.
The common areas showed strong wear & tear as well. There was trash left in various places along the hallways by other rooms. The ice machine on our floor and the next floor down were both broken. We did not take advantage of the happy hour or the free breakfast for concern of the lack of cleanliness.
I would strongly discourage booking with this location
自動翻訳