Verified traveler
2024年1月22日
Pillows were the size of couch throw pillows, small and square (definitely not suitable for sleeping). Reserved the room for 3 people but was only given 2 towels. Housekeeping never came to our room- we were there for 3 nights- two full days and two half days…when we questioned the front when going down for a roll of toilet paper (because there was no spare roll in there and was only given a small amount to start with), they stated they only do a freshen up to empty trash and look at things like towels on the floor, etc but do not make up linens. Our trash was overflowing (never taken during our stay). The customer service at the desk was 5 star wonderful, the lack of everything else was 1 star. Beds were comfortable aside from the pillows but that’s about it!
自動翻訳