Terrible service. Locked out of my room, and had to wait over 5 minutes to even be acknowledged at front desk. Then while reprogramming key, steps away in continued conversation for another couple of minutes. A very simple task that I was forced to wait for close to 10 minutes. Then the key still doesn’t work because the battery in the door lock must be changed.
A couple of days later, come back to the hotel only to have the whole entrance roped off due to holes in the pavement being filled, forcing me to drive on the grass. Get in hotel room, and the tv doesn’t work. Upon asking if other people are encountering issues, the replay from the desk worker was that he didn’t have a tv in his room. Asked al what could be done, the reply signaled absolutely nothing. Refused to stay for the remainder I booked because the service was that poor. Don’t fall into this trap. If I need to get a lawyer involved, I will. Still haven’t heard from the property manager. Terrible place to stay!
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