So for starters, the light to turn onto the property doesn't change from red. While we stayed at the Concord, we went through 3 rooms.
1. Had several large pooling stains of what appeared to be blood. Staff was very nice and got us a different room.
2. The carpet was completely soaked with some kind of liquid (maybe from the AC?)
3. Third room was fine. AC definitely didn't get down to where we set it, but I will survive. The hotel is quite outdated, but that doesn't usually bother me. The lobby is really cute and kitschy.
You could tell the staff deals with complaints a lot. I called down while we were in the first room and tried to make a joke by asking, "Was there a crime committed in this room or what?!" And the front desks response was "We actually aren't allowed to disclose that information but as far as I know, no" 😬
Overall, this hotel has a lot of potential to be a fun stay, but has fallen into disarray. It looks like Marriot bought it out, so hopefully they will help update it and make the rooms more uniform.
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