ザ トリスト ビーチフロント ホテル(The Tryst Beachfront Hotel)

Beautiful hotel and the room was gorgeous . The Front Desk Agent was so nice and make me feel welcomed

Hot water was not working in my room and they refused to give me another room. The response from the hotel and ******* was pathetic.

No parking available. Needed to park away from hotel and need to pay extra expenses which there is another fee the hotel changes on top off the price we already paid.

The property is located on the beach and convenient within walking distance to shops and restaurants. Construction next to my room on top of being next to all the air conditioning units outside my window. I was sent an email to check in online and spent my time doing so, entering credit card infos etc but when I arrived, the hotel clerk refused to check me in until I gave him my ID and CC which I already submitted online. He took a Photocopy of my card and DL which I was not happy about because my informations are now exposed to anyone who has access to the copy machine. I had to cancel my credit card as soon as I got home to prevent unauthorized use. I would stay again at that Hotel but I won't because of these issues. I would have to cancel my CC after every stay plus they charged me a resort fee of $34 instead of the $29 listed on the website.

Well, one of the reasons we chose this property was that their description said that parking was available. When we got there they said they had no parking and that the site had not had dedicated parking for 3 to 4 years!!! The room was small but adequate. Unfortunately, every time the air conditioner kicked on it woke us up because it sounded like a jet engine starting. And then there was someone in the hallway pounding on doors and screaming in the middle of the night. Other than all that…

Not a good experience at all, noisy, dirty, staff at desk charged me double and made it very difficult to get that raefund making me come back to to hotel two days later and paying only cash. They did not even offer a free drink as compensation.

Very helpful, friendly staff, the room and hotel area very clean and comfortable. The bed and pillows were great! Beautiful ocean views! Lovely location! We would stay here again. Thank you!

I stayed here years ago when it was called the Atlantic Beach Hotel, and this is such an improvement! Nicely redone and still with the perfect location right on Condado Beach. The Sunday drag bunch is a hoot, by the way!

The location is a great spot in Condado Beach area. Hotel was ongoing renovations so hopefully it will be better in the future. No hot water and very limited parking that was al taken by the construction crew. Not a place that I will stay again