ノボテル コンスタンティーヌ

The hotel is located right in the city center, close to attractions. Breakfast is good and the room has a nice view. Free parking.

Arrived at hotel for them to tell us we don’t have any rooms. After we showed them our booking confirmation and receipt for 3 rooms they said that this is not the case and we have 1 room which hasn’t even been paid. We should them the payment receipt only to be told that this is still not the case. Trip.com customer service then called them and they magically found the rooms after shouting profanities and being the most difficult customer services providers ever. Nothing was offered to us to compensate us for our troubles. I would not recommend this hotel if you are not well travelled as no matter what you do, you can’t argue with incompetence.

good hotel, in the heart of Constantine….breakfast very plentiful but unluckily not included and to be paid separately (1800 DZD)….nice room

Not like other novotel..bad

The hotel location is at the city center, close to attractions, food and shopping. The staffs speak limited english which led to some communication difficulties. The hotel offered only 1 mineral water and 1 coffee sachet for free while there were 2 of us. Overall, it was a pleasent stay but the hotel could have provided better services.

First, when we arrived it took them a while to finish our check in, also , cleaning services showed up only once during the whole week , we had to ask for water bottles and the towels, also we had to throw the garbage. Second, the breakfast was good, with many choices , everything was fresh and tasty. The room was spacious and clean. The location is good, the hotel is surrounded by different shops, taxis are available all the time .

預訂的雙床房，給的是1張大床＋1張梳化床，還不能退差價； 床鋪不乾淨，有掉毛； 洗臉池漏水槽是壞的，洗澡間沒有垃圾桶； 衞生間沒有排氣扇，沒有洗手池；

Profesyonel mükemmeldi gerçekten de en iyi otellerden bir tanesiydi ancak otele check up in saatinden 10 dakika bile önce almadılar o da hazır olmasına rağmen böyle kaprisli bir personel için hayatında görmedim saat 3:00’e kadar beklettiler sonra da otelle gel saatinden 10:00 5 dakika geç aldılar bu konaklamak için merkezi olduğu için seçmiştim ancak gördüm ki çevrede çok daha kaliteli güzel oteller varmış onlardan birisini tercih edebilirsiniz

Bon rapport qualité prix Accueil ++++ Disponibilité ++++ Communication ++++ Qualité du buffet ++++ Propreté/ Hygiène ++++