The hotel is beautiful, clean, comfy room, location is great. The hotel has everything such as a pool, gym, restaurant etc. Breakfast was divine, staff very helpful. I want to thank Ryan and Maeve especially, for being so kind and friendly helping us with the bags, and recommendations about the city, and attractions. Highly recommend it and will be back for sure😊
Just had my sons wedding at the Address in Cork city. Thank you to the most amazing friendly staff for providing us with a wonderful day. The service, the rooms, and the wedding venue was absolutely fantastic. The atmosphere was lovely not just because of the people but also because of the rich historical vibe and character of the hotel itself. The rooms were spacious, warm and clean. The whole day went like clockwork and everyone who attended the day felt like a wonderful memory was made. I would not hesitate in recommending this hidden jewel of a hotel to anyone wanting to have a special stylish day.
We cannot rate this hotel and it's staff highly enough! Top class all the way, from the doorman to everyone in reception and Stanford and staff in Perrots - we were made to feel so welcome and very special 🥰 The pool and leisure area is spectacular and we loved every minute spent there. Definitely looking forward to a return visit!
Morning coffee in Perch Cafe Beautiful selection of foods, lovey ambience in the hotel and cafe. We just called in on spec, the staff could not be more helpful, wonderful experience, the staff checked back with us to see if everything was okay. Highly recommend a visit for tea or lunch..
Great location to visit the wildlife park but it’s not walkable. Room was lovely. It had everything we needed. Peaceful nights sleep too. You have to pre book the leisure club and children are only allowed at certain times meaning we missed out in the morning as my 13yr old wasn’t allowed in until 9am but we had to leave then.
Breakfast: Choice of food was amazing. Absolutely everything on offer. We were a bit rushed because we had the titanic experience booked so had to be punctual. We had to chase up the toast 3 times. It was the only thing my son would eat so couldn’t let it slide. Then it arrived stone cold so they apologised and redid it for him.
Overall it was a lovely hotel and included some nice touches like Lily O”Brien chocolates in the room, a coffee maker and free bottle of wine for Deluxe rooms. Turn down service was a welcome surprise too.
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67 reviews
4.4/5
1泊あたり
31,065円
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The River Lee Hotel a Member of the Doyle Collection
Top class guesthouse. The breakfast was very good, freshly prepared and a nice selection for a small guesthouse. Quaint old house, so old fashioned keys and plumbing, but the bed was very comfortable and I had a good nights sleep. Staff were friendly and there’s free parking, which is good so close to the city. A bit of a walk into the city, and on a busy road, but overall a good place if on business in the area or travelling around.
Check into the room, there was a hole in the throw at the bottom of the bed. The handle in the window was falling off. When for a shower then it was going from hot to cold. I opened the drawer for the hair dryer it was full of hair. We went for food then, the food was good, bar staff was nice. Next morning we went for breakfast, we waited over 30 mins for our breakfast to come down even do the restaurant was very quite. We both ordered scrambled egg with hash brown and rashers. When it eventually arrived we got two bowls of scrambled egg and poached egg and hash brown on one plate. We said we didn't order this and the waiter say ye will have this. I said no we order rashers and hash brown. She insisted we take it. We asked for a manager. She said she was very sorry and we would be compensated . We check out, the manager told us it didn't go through in fist transaction. It went through second time we check the receipt it said €40We found out later that evening we had been charged 20. We rang for them to say this and she said she charged us 20 by mistake. But the breakfast was 10 each so that why we got 40 back. Alot of mistakes, by Alot of staff and noone taken responsibility if you ask me.
This is supposedly a three star hotel, but I have stayed in much better two stars. The location is good and the view of the river is nice, but it is very scruffy and grubby in areas. The room was a reasonable size, but the bed did not feel very comfortable. We had a nice view, but it was quite noisy as we could hear voices quite a lot from possibly the room next door. The bathroom size was okay, but there was nowhere to put wash bags or toiletries. I had to put them in the shelving unit outside of the bathroom. The shower was over the bath. The tiling on the walls looks like it has been done quite recently but the grouting all along the edge of the bath is in a very bad way and needs attention. There was also a large greasy hand mark on the wall above the bed that was easily visible in certain light. The bedroom was not serviced on the day in between our two nights there. We don’t mind this but we weren’t told so we weren’t quite sure whether it was going to happen or not. The bins did get rather full. There was no decaf coffee available for the room even though it is available at breakfast. This was the first hotel in 10 on this holiday that we have not been able to get it. The public areas are very, scruffy and grubby looking. All it was take on stairs would be a coat of paint on the banisters and some repair work to the wooden knob at the bottom and that would help. The carpets looked quite dirty as well. See photos. Breakfast was reasonable and there was quite a bit of choice. However, things were all served in a slightly random order. We asked for our bacon to be very well done, but it was extremely under done. It would be helpful if sauces etc were kept at the table rather than having to keep asking for them. The staff on the whole were friendly and helpful. Interestingly all the other hotels I have booked on this tour offered a 100% refund a few days before the day if necessary. This hotel only offers 50% regardless of the reason or timeframe.
I’ve had several fantastic visits to this hotel in the past two months. The service has been excellent on all occasions and is consistent across all departments in the hotel. In my recent visit, Sagar at check in was an absolute delight. He was knowledgeable, friendly and went above and beyond to value returning and valued Radisson rewards members. He couldn’t have been more helpful or attentive, even seeing him the next day, he wanted to know if my stay was great and if there was anything I may have needed. Breakfast was a huge spread with so much variety, staff very friendly and checking items are topped up and making polite conversation. Hotel really well presented throughout and hygiene and cleanliness are excellent… from lobby to corridors to room. Had dinner on second night, arrived early evening, not too busy but food and service again was on point. Fresh, quick, friendly and efficient. Typical hotel offering but tasty, no complaints. Service again, not too much but could get a waitress/waiter if needed. All Busy, no standing around etc. Room cleaning was great, everything as expected! Overall, made to feel very special in all areas of the hotel by different members of staff. Visit for work but will return for a family visit without any hesitation… outstanding service has been great. An unbelievable improvement on visits last year. Note.. if wanting to visit Cork centre, it’s a quick taxi or train ride away.. not a walk in to the centre type hotel… but I won’t visit any other if I can help it! Thanks for a lovely visit!
Rraindeer1952I first stayed at the Hibernian hotel eleven years ago .I had a really good stay then.But now things have changed.The double room we booked was more like a single with hardly enough room to walk round the bed.We booked bed and breakfast when we went down in the morning the food was served to us on side plates so it ended up in a pile on the plate it was just about warm but the fried eggs were cold and hard.I must say that the staff were lovely and always polite the fault does not in any way lay with them and although our room was small it was spotless and well decorated.