コンフォート スイーツ オマハ イースト - カウンシル ブラフス(Comfort Suites Omaha East-Council Bluffs)

The hotel is under construction and the main floor and breakfast area were filthy to say the least, a very strong chemical smell in the whole building, we were put in a room that had no lock and staff was annoyed that we wanted to switch rooms to a room that had a lock. 1 star for refunding us and letting us leave. This chain is typically a nice comfortable stay but this particular location was very below average

The hotel was filthy and they are still trying to double charge me after they told me they would refund me because it was so filthy I couldn't even stay there

Renovation was underway so its maybe a little unfair to be too critical. Friendly staff and adequate for the price.

Staff was very friendly. The room itself had some issues. Paying $114 for a room that had no cable , so we couldn't watch tv. The cold faucet handle ( fell off) didn't work in the bathroom. Doing construction and they started early morning around 6am and made tons of noise. I feel like we should get some kind of discount and money returned.

Smoke detector was covered with a plastic bag, fresh burn hole in bedding. Stains on walls and carpet. Was given another room, cleaner but still had issues. Thought we could deal with it, let’s go hit the pool. Door latch was taped open, door to maintenance area was wide open with access to electrical and chemical controls. No towels, even though there was no one else in the area. Went to a different hotel.

We checked in & went to our room. Opened the door to find someone else's suitcase in it. We immediately went back to the dedk ,& told the lady that was working. Was given another room. My husband took a shower because we left right after he hot off work. He got out & i went in to use the toilet & as i sat there i see something black dripping around the tub. Yes it is mold dripping. I should have taken a picture for this review but didnt. Then the next morning the worker at the front desk knocked on our door & made us go to the front desk with my ID, which they had the night before when we checked in. Not sure what was the problem. But then he gave me my ID back and said to "go eat breakfast its good". We did. No i dont think it was as good as he was trying to tell us. It was good because it was included but that was it. The bed was good. Had a good nights sleep. Has a pool & hot tub. Pool was freezing & hot tub didnt have enough jets to really make it a hot tub (water was hot at least). It needs a REALLY good cleaning.

Nice place to crash after a long trip otherwise would not make it my first choice to have an extended stay.

Place was a little rundown which was expected being built in 1997. But the homeless guy living in the parking lot didn't help. But cleanliness could have been better. And when we asked for betting for the pull out couch they gave us one sheet no pillow no blanket thanks. Not sure how this place gets such a high rating other than people they know giving a good rating. Hot tub didn't work either

I had to wait 15 minutes for someone to check me in. The pool was cold and the faucet in our room didn't shut off all the way. The place was clean and the breakfast was pretty good.