オテル アンナプュルナ(Hotel Annapurna)

Don't choose this hotel! Our holiday was destroyed without any compensation. We are shocked by the management of this hotel. Cynicism and indifference to clients! Very weak level. We asked to speak with the General manager, but they refused, and others are not solving anything. This has never been seen anywhere in the world. We were from January 14-22, 2024 with a 3-year-old child in a family suite consisting of 2 rooms. We also stayed here last year. There were many disadvantages (weak room service, constantly cold tap water, strong disgusting smell from the bathrooms and the chemical smell of main playing room (the ice field room), but we decided not to change the hotel this year and in vain. On January 18, at the main entrance to the restaurant, where all breakfasts and dinners are held, a girl named Chiara/Kiara was placed, she was constantly coughing and sneezing, sore eyes and a red face, with a fever, absolutely sick and spreading the virus in the most crowded place! Nowadays this is a Crime. Instead of distance and quarantine, she worked all the time and communicated closely with people, insistently accompanied us to the table and followed us. She, being sick, tried to play with my son. Why is she doing this?! Why is management doing this?! My husband demanded that managers replace her Three times and they ignored us three times!!! On these dates the hotel was almost empty, with only 5 tables occupied for dinners. As a result, she passed on her virus to my son, the next day he fell ill with a temperature of 40, we called a doctor, he felt worse than ever, I had to give him an antibiotic for the first time. We had to be in quarantine in our room for the rest of the days, while that sick worker continued to work! Instead of at least some help or compensation, the hotel demanded money for every little thing. We always tip everyone. I don’t mind the money, but hotels of this level don’t do this anywhere! The hotel has posted photos about wearing masks and maintaining distance. But the workers themselves do not comply with this! Sick workers openly sneeze and cough without masks, without distance, without quarantine! In addition, like last year, the hotel has big problems with sewerage. Bad smell from all bathrooms. There is NO HOT water in the morning (it is impossible to wash the child between 7 and 16 hours, I waited 30 minutes and it did not become warm). Last year we were in a family suite on a different floor. It was the same. There is a strong chemical smell in the main playroom (-1st floor of The ice field room), it is impossible to stay there for more than 15 minutes.. Why the hotel does not make repairs is not clear. But the hotel made renovations in the restaurant.. Why?! The main problems had to be solved: sewerage and the playroom. This is not the place for people with children. The design of the restaurant and bar area last year was much better, now it is absolutely not beautiful, without style, it loo

This is an exquisite hotel for people who are looking for an extra special service. It is right on the slopes, so it is very easy to go in and out for skiing without having to take transportation. The SPA zone is also right on the slopes, so you can stay in the hot tube while collecting sun rays and looking at the amazing views around. The breakfast and dinner were very good and the cocktails at the lobby bar are a must. They come with a ton of snacks, olives, extra decorations and are very tasty. There is a free shuttle service 24/7 to the City Center, so anytime you want to go shopping or visit a restaurant/night club or back to the hotel, they come in less than 10 minutes. The whole lobby and outside areas are decorated with pieces of ART that make the stay even more pleasant. I used also the spa and massage services and the hair saloon - very happy with both The only minus is that reservation team is a huge disaster and a huge disappoin**ent, but if you have the nerves and once you get to the hotel, you forget about them.

I have been staying at the Annapurna Hotel for 30 years. It is a warm, friendly, family owned property and the staff are always delightful. The location, directly on the piste, is a huge benefit. It is a child-friendly property, so kids are well supported. It is a quality 5-star hotel and is unpretentious. Highly recommended.

Outstanding New Restaurant at Hotel Annapurna. The restaurant menu and a**osphere has been transformed with the new menu from highly rated chef Jean Remi Caillon. The combination of flavours and textures is innovative and executed to perfection. The front of house team deliver service in a highly efficient but very friendly way. A delightful evening in a beautiful location. Highly recommended and I hope the new restaurant quickly gets the recognition it truly deserves.

Fantastic hotel in Courchevel. It's location is absolutely amazing, very high up and directly on the slopes. Some of the best service I've ever encountered in a 5 star hotel - they make everything happen and are there for you. And it's not "bling bling" like some of the other 5 star hotels, so it was perfect for us. Highly recommmend and would go back in a heartbeat!

Perfect location with a beautiful view from everywhere in the hotel. The team is friendly and professional. A nice family a**osphere. Nice ecological orientation with local and seasonal products. We can't wait to come back.

The recent works done at this hotel are very nice : swimming pool and spa, luxury bedrooms… we are feeling vert good as the staff is dicreet and very kind. The buffet at the restaurant for the lunch is very good with fresh and local food, we really appreciated to discover the product’s seasonality. For the dinner you have a large choice of starters, main meal… the famous fondue is delicious. We are excited to book our next trip for winter 2022-2023 at Annapurna hotel !

I have to complain about the service and accommodation at the Hotel Annapurna Courchevel 1850. My CEO of company stayed at this hotel in early January for 3 nights. The quality of service in the hotel and the attitude of the staff to customers is disgusting, it does not match the prices at all. We payed €4500, but service for 300 max., this is 5* hotel deserves 3 stars, no more. Below I have given just a couple of examples: - He gave the clothes to the dry cleaners and to deliver them in the morning. The clothes were delivered only after lunch, and moreover, they were not his. - He ordered breakfast in the room, the staff promised to serve it in 10 minutes, but it was delivered only an hour later but not what he ordered. - in the restaurant it was the same situation – very bad service, instead of ginger tea, black tea was brought with some pieces of ginger and told him to put them in tea himself. The impression of the city and the mood were spoiled. None of the staff even apologized, offered a discount, nothing. We will never return to this hotel again and do not recommend anyone to stay here

Great hotel, service & staff