Honestly this is a great property! One of the few hotels in St. Augustine with full beach access. It was clean, nice, up to date, family friendly, and just a great set up with the pool, tiki bar, and beach access! BOOK, you won’t be disappointed.
自動翻訳
Danell
2024年4月2日
The staff was extremely nice and accommodating from the minute I arrived. The property was nicely updated, clean, bright and inviting. It was a last minute trip and did not disappoint! Great location, pool area and beach. I would definitely go back and recommend to others. My family had a great experience!
自動翻訳
Kerri
2024年4月1日
There was mold all through the ceiling , the hotel looks like the company bought an old hotel and slapped some pictures up.
自動翻訳
Jaime
2024年3月31日
The room was clean, the air conditioning worked well. Plenty of room. Nice amenities. The only thing that could have been better, there were two area rugs one on each side of the bed and they were very dirty.
自動翻訳
Kim
2024年3月30日
View and beach access is unmatched as is location. Comfy beds. Nice choice of items in lobby gift shop. Relaxed vibe. Will probably stay again. Only two negatives: front desk clerk wasn’t aware of how beach bus service operated. Music at pool area played all day long- loudly. I’d rather hear the surf!
自動翻訳
Solomon
2024年3月29日
Not a clean facility across. They did not clean our room or change the sheets. When we reprted the issue they sent someone and saw him cleaning the room using the same towels he used to clean the toilet to clean the sink and counters.
自動翻訳
Dorothy
2024年3月27日
First time visit to area in mid March for a wedding. Enjoyed the ocean views and close proximity to the beach, taking walks and sitting, it was too cold for swimming. The staff were all very friendly and the on-site little restaurant was great. Enjoyed the Guy Harvey decor and the little shop. This is not a high profile upscale hotel but is a low key friendly, homey retreat. The pool is well maintained but not heated.
It’s a short drive in to St Augustine. My husband and I would have no hesitation to come again.
自動翻訳
William
2024年3月22日
Older facility with splashes of updates. Pool area was underwhelming as the pool is not heated, and the resort does not have a hot tub. Tiki bar area was nice, but the only restrooms in the area were in a portapotty trailer forcing us (traveling with 2 toddlers) to make several trips back up to our room while trying to enjoy the kids sand play area, and listening to the live music near the tiki bar.
自動翻訳
Jeffrey
2024年3月22日
The bar was very nice. We could not use the pool because it was a little too chilly. The beach access was good.
Disappoint d in the overall look. For it being a Guy Harvey resort there were not that many decorations. The room was very simple. Not much in it. Disappointed there was not even a chair or loveseat to sit on. Only had the bed and 2 uncomfortable wicker desk type chairs. The shower was horrible. I made the mistake of booking an accessible room so the shower was a walk in, which was nice. Except when you ran the shower there was nothing to stop the water from going all over the bathroom floor, it got soaked. If anyone who had mobility issues was there they would have fallen and hurt themselves, like my wife almost did. Very poor design.
We were also very unhappy about the fact that room service left our door open when they finished. We were out all day and came back to an open door. Luckily nothing was taken. We reported it to the front desk and they seemed concerned and escalated the issue, however we never heard anything about the issue.
The staff was very nice and accommodating. The front desk helped me get some tea pods for the room Kurig. We spent two evenings at the bar. Both bartenders were very nice and chatted with us while still working hard. We had the shrimp dinner one night and the Breaker salad the second. Both were very good and plenty for two people to share.