ザ フォー シーズンズ ホテル(The Four Seasons Hotel)

The hotel overlooks Loch Earn so has wonderful views across the lake to the mountains and hills. If you are in a lake-facing room note that windows are single-glazing so any strong wind is noisy and even in June, the heating was on. The room was still cold. Your cooked breakfast is done on order and is small, and if you don't want that, there is cereal and toast. On our second day, the chef had a day off so it was continental only. So there were meats, cheeses, and pastries. None of these were available the day before. The staff were friendly but overall I felt that it could be better. It was nice enough but we felt the images on the website over-promised and did not represent the real level of the hotel.

We called into the hotel for some coffee and scones after a walk and were given a fantastic welcome by Susan, the owner. The fresh scones are served with cream and jam - delicious. We also visited the lovely Little Larder shop and managed to pick up some reasonably priced Scottish gifts for family. Watch out for beautiful Finn the black labrador, who is often behind the reception desk - a real star.

Arrived late afternoon on first summer bank holiday Monday to be curtly told on arrival that the kitchen was closed until Thursday and there would only be continental breakfast. The information is on their website but far from obvious. Still charged GBP 150! Entered the bedroom to the strong smell of toilet disinfectant. Opened window to clear the smell. Then closed the window and turned on radiator. It was 50oF. Fifteen minutes later no heat whatsoever. Checked with reception about heating to be told “The heating is off for the season!” A portable electric heater was brought to our room. Following morning after lathering on the shower gel discovered it was impossible to have more than twenty SECONDS of a tolerable warm shower. The water varied between Scottish loch cold or unbearably hot water. Highlight of our stay was leaving the establishment.

The staff were lovely and attentive. The location couldn't have been any better. It was serene with unspoilt views of the gorgeous Loch. We therefore got an amazing sleep but I think there are a few things they could do to make it 5 stars. The lodges could do with a bit of an upgrade. The lock of the door didn't seem the most secure, the TV was smaller than my laptop and the heating didn't really warm up the room. But we did have a lovely time away.

When I booked in the receptionist told me I still had to pay. I said this wasn't right. She insisted as I'd booked through *******. She looked at the book and saw I was right. I paid extra for a superior lake view double or twin room. It was a very standard corner room with one of the smallest windows. You saw the lake if stood at an angle and put your head outside. Don't know what standard rooms looked like. I was told it was refurbished. It smelled of paint and the wallpaper was bubbled. Not only was the bath cream and dated, the furniture was dated too. I booked en suite but couldn't see a bathroom until I opened the wardrobe door and saw another door that led to a bathroom. Bit of the wizard of oz. The bit that made me want to let other people know is when I told her I'd paid extra for a superior lake view. She actually said "rubbish" . She didn't believe I had because I'd booked it through ******* so i paid for what i got. Seemed to have a dislike for poor *******. Although the place was clean, describing the room as a superior lake view is false advertising

Absolutely outstanding hotel in a fantastic location , the room was spacious and very clean, the room had a mini fridge and decent WiFi . Coloured to with free view. Close to the loch, food was tremendous and so tasty , the staff couldn’t be any better ! Sue and her team are just phenomenal! We look forward to coming again and again.

Fantastic stay with our dogs, Continental breakfast, lovely wee snug for a nightcap, Fantastic view from our room of the loch, brilliant dog walks at the rear of the hotel,along a disused railway so nice and flat. The bed was extremely comfortable and warm. The restaurant was closed for lunch and dinner but there are plenty of dog friendly places to eat a short car journey away. We were made to feel extremely comfortable and welcome including the dogs. We will definitely return and Spencer and Daisy can't wait to return to have a lovely swim and say hello to Finn the hotel dog reception greeter.

Room 17 ... amazing 4-poster bed with comfortable mattress and pillows. The view down Loch Earn from our window was breathtaking. Lots of lovely touches ... Dolce Gusto coffee machine with great selection of coffee pods... small fridge... colour changing kettle (if you prefer a cuppa)... vast selection of flavoured tea bags..... also a pet friendly hotel (our dog even had a letter for him from the hotel's pet dog Finn ...with some dog treats as well).... we too had a Welcome letter from the hotel proprietor ... spacious bathroom (and look out for the little family of mice heading to their mouse hole ... a great mouse hunt for the kids ... not real mice I might add). Our visit was right at the beginning of season opening so the hotel was only serving Continental Breakfast at the time of our visit but do offer hot breakfast later in season. We enjoyed our stay and will return for another stay .. highly recommend this hotel

What a beautiful and relaxing hotel. Our room was lovely and so clean and the views out our window were out of this world. Our room looked straight up the loch. . Sue the owner was lovely and so welcoming and so accommodating. We also met her gorgeous helper Finn 😊. Had a lovely continental breakfast before leaving We will definitely be back again and I’ve recommended this hotel to my friends which I don’t often do. I e added pics taken from the shore which the hotel sits by.