I was passing through Cumming amd had made a reservation through *******. I found that I would arive after 11:00pm and called the desk to make sure that they would not rent out my roo. Glenda told me that she would hold the room till midnight. I arrived at 11:30pm and was informed that Glenda rented out my room. I was insensed and told Glenda that she promised to keep my room till midnight. She threatened to call the sheriff if I did not leave immediately. I left and found another room at Holiday Inn Express. When I got home, I found out that I had been charged cancellation fee for not showing up. BAD CUSTOMER SERVICE and a very UNPLEASANT EMPLOYEE, GLENDA.
自動翻訳