カーサ ビル ホテル ブティック(Casa Biru Hotel Boutique)

Avoid this please at all costs. I will start by saying horrible, horrible, horrible. Breakfast is poor with no variety and the breakfast room has no lights very dark, Bread toaster is broken and in poor conditions. Common areas, hallways and patios are not taking care of, dirty and dusty. You will find holes on the walls. But the major disappointment came to when the water got shut off every night around 10:00pm. My husband and I took 2 tours one to rainbow mountain and the other to machu picchu. Left the hotel super early and when got back to hotel at night had no water what so ever. Told the personnel on site they didn't Know what to do or what to say. During the next three days we tried taking showers in the mornings. We had to take cold showers since their water heater was not working either. WiFi does not work on the second floor where I was staying. No matter what hotel management says WiFi does not works. Will never stay here even if is offered as free nights. STAY AWAY!!!!!!!!

The stay was fine but no hot water. The shower was luke warm at best

I would without hesitation recommend this hotel for anyone traveling to Cusco! The staff was so welcoming and attentive. I did a lot during my visit, which meant several 3-4am starts. Instead of breakfast, they prepared a box lunch for me on these days. I was greeted every time I arrived and the one day the front desk didn’t see me return, they called my room to make sure i was ok. The room was above and beyond what I expected. It was a loft style unit with a king bed and a Juliet balcony that overlook Calle San Agustin. It was well cleaned, lots of charm, and a great home base for what ended up being a fantastic trip!!!!

Excellent room and customer service. My only gripe is something the hotel cant control...the outside street noise. If you are a light sleeper stay away. Overall my stay was great, I absolutely loved the staff and room.

The property was very clean and nice. Rooms were as well. Location was great near the plaza. Overall a very good value.

Convenient place to stay in Historic Central Cuzco. Staff we responsive and friendly. Airport pickup was easy and convenient. Appreciate the luggage storage service.

This hotel is centrally located and easy to get to from the airport and train station. The staff are extremely friendly and go beyond to help out. The rooms are pleasantly decorated and the beds perfect. The only drawback to the streetview rooms is that that same easy accessibility from the airport and train station does mean that there is (one-way) car traffic but that is a small price to pay. Ave Del Sol, Plaza D'Armas and San Blas are all a 5 minute or less walk. Excellent hotel and I will stay here again should I find myself in Cusco again.

Great.location. Enjoyed being able to access Netflix. Staff was very courteous and helpful.

I really enjoyed staying at Casa Biru Hotel in Cusco. It's in an ideal location near the Plaza de Armas in the courtyard of a historic building with great ambiance close to many shops and good restaurants. My room was small, but updated and appealing and had everything that I needed. The staff were professional, helpful and friendly and added to my positive experience. Thank you Casa Biru!