マリオット・ダラス・アップタウン(Marriott Dallas Uptown)

It was hot in the room. Had thermostat set at 65 and it would get nowhere close to that. We like our temperature to be able to be adjusted where we are comfortable.

Nice room, nice customer service, towels were old and raggedy- wished they had plush towels.

Marriott staff was personable, friendly. They were diligent in finding me when I lost my driver’s license. I will Definitely stay there again.

I had reserved a room for 2 nights. Due to a flight delay I missed the first night but still checked in on the app to confirm my room. When I arrived I was informed that my room had been cancelled and there was no longer a room available. I showed the staff there that I had checked in on the app, but they basically just ignored me and asked me to leave as there was no room available. I tried, calmly, to have a conversation but I was asked to step aside so they could help another guest. Super rude customer service and not even willing to speak to me. I come to Dallas every month and will never book at this hotel again. Not because of the lack of room or the app error, but because the staff treated me less than human and wouldn’t even give me the courtesy of a conversation. Terrible service.

The property is OK. Lack of food and beverage service at the pool area..

This hotel is well staffed and kept. The rooftop pool is amazing.

I liked that the property was close to everything

Clean, comfortable enough and in great location. Food/beverage staff were good, valet staff good, front desk not very helpful. A 70 year old solo female traveler needs a little luggage help, not getting it there. Luxury prices but not luxury hotel.

The property is beautifully designed and kept in tip top shape. Pool, Gym, Bar, Restaurant and the room...all stellar. Staff was so helpful and courteous. Would highly recommend this property.