ザ ウェスティン ダラス サウスレイク(The Westin Dallas Southlake)

Enjoyed our stay

Needed a place to stay while visiting the area for a track meet. The hotel was perfect- check in was impeccable. Hotel was clean, comfortable and stylish. The gym is well equipped and the pool is a nice perk. Room was serene and quiet. We will stay here again when we return to the area.

The shower did not drain well. Shower towel has a big brown stain on it. Last time we stayed here the show was a beautiful glass shower with no issues. This was a tub with curtain and water didn’t drain well.

The hotel staff that facilitated checkout was fantastic. He was personable and efficient. He had gotten a coffee for a lady who had been walking outside. She had mentioned to him prior to going outside and he took it on himself to get her coffee. He greatly impressed me.

One of the best hotel stays we've had in a long while. I can't say enough about the service. It was far and away beyond our expectation. Not one bad thing to say about our stay.

Hotel is new, clean and service was excellent. Breakfast was very good. Restaurant was open when we arrived late, so that was good. Next time I need a hotel room in this area I will definitely go back!

We’ve stayed here a few times. It’s incredibly convenient for us whether we’re in Ft Worth or Dallas. The hotel is very clean and there is a Peloton in the gym. When we arrived on this visit the gentleman behind the desk said, “Welcome Mr and Mrs xxxx, we’ve been expecting you.” He gave away that we were his last expected check in for the evening……but it was a nice touch.

My partner and I only stayed for a night but our stay was very comfortable. The staff was friendly, the amenities were also nice. Felt clean and most importantly, safe. Would recommend to stay here and hope to come back again one day!

Hotel is very nice, clean and well run. However, the food and beverage service continues to lag significantly. This is our 3rd stay and probably our last due to the F&B issues. For example, ordered room service and the person that took the order totally forgot to enter it in. 2 hours later we got our toast and OJ. Seems they still have not found the right management mix. Other than that, this is a really nice property.