ホーム クレスト ホテル(Home Crest Hotel)

Arrived at hotel, booked 2 rooms, one was missing. They found incredibly the second room, but without windows, and had no towels because hotel was fully booked!!! Shower was almost cold due to maintenance on the heating system. Room furniture badly kept. Only thing the mall across the road at walking distance.

It was good nice. Calming and relaxing. this is our third time to stay here and still consistent with their cleanliness

The counter is so good no desiplane

I hate to leave bad reviews but this was a very unpleasant stay. I had no hot water any of my 4 days stay. The WiFi kept going off and on losing work I was doing. The lobby smelled like mold and mildew. My room aircon quit working each night leaving the room warm and stuffy. Very uncomfortable and I was happy to leave.

It was convenient to where i am supposed to visit and work. The room and the hotel in general looks clean

The hotel was not well maintained.. The floor is damaged, the curtain was worn out and has stain and very old

Room is good its quiet spacious with dining and receiving area. Location is accessible very close to Sm mall. Its clean but toilet is not properly clean enough, every time i ask for room make up they never include the shower nor refill the shampoo. Water current is very slow. The electricity always on and off. Staff is okay. Lobby is quiet smelly because no proper ventilation nor ac, and so dark at night as they always turn off the lights. Lastly, so strange For all the hotel I’ve been, its weird that they wont let u borrow iron and iron board cause they prefer for you to take their service and pay for it.

This hotel has many issues and I guess I got many of them on my 2 night visit Pros - bed and bedding comfortable Pros - air conditioning was good Cons - No Hot water for 2 Days so have cold showers. Unacceptable! Cons - Half the shower head worked the other one Not work Cons - TV remote difficult and had to call maintenance to fix and re set Cons - WiFi weak at best with slow download Cons - Restaurant was way over priced as an example 2 cups of cold rice , a piece of chicken and an egg with one coffee and one orange juice 700’pesos. The Rice amd egg cold. Further Resturant and hotel not take credit card for restaurant charges. They need to inform guests of those scenarios on check in. Cons - had to ask for a safe for the room and they installed but it was old and batteries fell out because were being held by some tape. Consequently couldn’t open the safe after locked because the batteries fell out of holder. Frustrating at best Cons- road noise most of the night and day as right across the street from SM Ecoland and all the jeepneys and tricycle s were Loading people. So my thoughts good luck 🍀 if you decide to visit here. 👎