The good: Room was reasonably clean and the beds were satisfactory and the front desk staff were very nice. However overall the room was in poor repair and the sink and closet areas were tiny (see photo) and absolutely unacceptable for a room with even 1 guest let alone the 4 it could legally house. The sink area had no room for toiletries so fixing hair and makeup had to occur at the weird desk area with a hand mirror and horrible lighting as there was no mirror at all in the bedroom area. The sink and closet were a fraction of the size shown in the website pictures. Our luggage had to stay in the room floor because there was no way it fit in the closet. Electrical outlets over the only bedside table (between the double beds) were so loose they wouldn’t hold the plugs in place to our CPAPs so we had to run the cords across the mattress behind the pillows from wall plugs on the opposite side of the bed. The hang up button on the phone is broken and stuck all the way down so when we needed to use the room phone we had to pry it up with a nail file to get dial tone. The shower curtain isn’t wide enough to cover the entire shower and kept sagging in the middle causing water in the floor. The towels were incredibly thin and rough as if they were line dried. And the biggest annoyance of all is we had to have our keys reprogrammed multiple times while we were there because according to three different front desk members the keys become deprogrammed if they are placed by a cell phone or other electronic device. We’ve used lots of electronic keys and never had to be sure to segregate our key cards from anything. If the management saw how many people we ran into over the weekend who were annoyed by being unable to get in the rear door or their rooms they would fix that immediately. We were there for a wedding weekend and supposedly got a better block room rate than normal but family who stayed at a nearby Holiday Inn Express had MUCH better rooms, free breakfast, free parking and their rate was significantly less. I am a long time Marriott traveler but would have moved to a different hotel had we been staying for more than 3 days. I keep reading they are going to renovate but I saw no signs of that on the side of the hotel we stayed on although they did appear to be working on a drainage issue in the back.
旅先の様々な魅力を発見したいお客様に、Four Points by Sheraton Boston Newtonは最適です。Four Points by Sheraton Boston Newtonは、ニュートンでも指折りの素晴らしい宿泊施設の内の一つです。当施設からBoston Landing Railway Stationまでわずか5km、ローガン国際空港まで16kmと、交通が非常に便利です。付近にはWatertown Damやチャールズバンク・パーク、ウォータータウン・フリー公共図書館があり、観光に大変便利です。お時間に余裕のあるお客様は、館内の様々な施設をぜひご利用ください。ニュートンの当施設には、併設の駐車場があります。
Very well-appointed, modern rooms, large bathrooms, great meeting space catering. My only complaint was that I came down late one evening to get fresh towels for my room and the front desk associate rolled her eyes and sighed because housekeeping was already closed and she would have to search for towels. Another associate was coming to the front at the same time and I believe she saw her reaction and volunteered to grab them for me. I was shocked and puzzled by this behavior, but didn’t say anything because the other associate went above and beyond to remedy. Considering housekeeping now comes at request only and some of us are still figuring that out, you might want to leave extra toiletries and towels somewhere assessible to the front desk so the staff doesn’t have to go far too find them for guests in need - and most importantly - not be annoyed by such a simple request.