エコノ ロッジ(Econo Lodge)

Very great study I will come again

This staff was by far the rudest people I have met from the east coast to the west. They are completely unaware of customer service, im 37 weeks pregnant and had an argument about towels that I never received and they don't serve breakfast because of a covid variant. I don't recommend anyone stay here if you have other options.

When we first checked in (late) we were told that they were going to cancel our stay cause my card declined. I was a bit disappointed that they werent going to call or wait until we got there. When we got to the room, the sheets had a hand print and dirt on them looked like makeup or something. When I went to call front desk, there was no phone...found it in the closet unplugged. Finally got the front desk and they attendant said it was probably just from the maintenance guy fixing the bed and seemed to expect me to just sleep on it. I finally got him to come to the room to see and he still tried to explain it was jusr from maintenance and not a big deal. Had to ask him for new bedding, which he brought to me to put on the bed. We were not impressed...mainly with the customer service.

There was a bad smell in room, even though it was clean. Hotel is very old. Huge truck left at 4am- woke us with its very loud noise.

The room was convenient for our trip cross country. The neighborhood felt safe. Economically priced for a 1 night stay. Located next to the Waffle House for coffee and a quick breakfast to get on our way

The room was not all that clean, but there were no bugs. The beds were uncomfortable and the pillows were the thinest I have ever seen, with only 2 pillows on each bed. The wifi is not from a trusted source and so I decided to not force my device to trust it.

My flight was delayed and I was not able to make this reservation. The hotel charged me anyway, even though it was totally out of my control. ******* even tried to reason with this hotel and they refused to listen. I am so disappointed. I travel often for work and I will NEVER book another stay at any Econo Lodge again. So disappointing. DONT WASTE TOUR MONEY STAYING WITH THIS HOTEL CHAIN, absolutely unreasonable individuals.

The phone didn't work. The TV wasn't working properly. Hole on the wall in the bathroom. No water pressure in the sink. Bugs everywhere. Microwave didn't work

ROACHES!!! Lobby is completely shut off. They DO NOT serve breakfast,which is one of the reasons we picked that place and there were literally ROACHES in the room. I get it was on a budget but it was disgusting.