Home2 Suites by Hilton Flower Mound Dallas

My wife had never stayed at a Hilton so it was intended to be valentine date night. Our checkout time was 11:00, but the cleaning crew was knocking on the door at 8:30am. They returned to start cleaning at 9:00am and my wife stated that checkout was 11:00am and the employee said that they were trying to get an early start. My wife had to wait in the lobby until I picked her up at 11:00am. The access to the front of the hotel requires driving thru an apar**ent complex on a one way street.

酒店很新，房間佈置很好，入住很舒服，就是早餐簡單了點

The staff were very kind. Everything felt clean and airy. The breakfast options were not very exciting. We have a hybrid car...and there were no locations for charging.

The staff was very amiable however I asked to use the lobby and their in-House computer for a word processing project I needed for a family memorial narrative. . They said it was were in working condition and then I could print. As it turned out I could not print and the staff tried to help me but ended up losing my hour and a half cord processing narrative. They tried to apologize and said they would give me two nights free for my lodging which never happened. I know they felt horrible for losing the entire memorial narrative regarding our deceased family member that my husband and I had put in. They did allow us to go behind the desk and use their office laptop to reinvent the memorial narrative that my husband and I were working on to deliver that next day. Our room was wonderful and we enjoyed staying there very much except for the fiasco with the wood processing problem with the HOME2 in-house word processing app.

Food for breakfast was disappointing. Bad banana and two rotten oranges. Notush to offer for healthy eating.

We stayed on the 2nd floor with a balcony overlooking the riverwalk. We only stayed one night but could have stayed a week! Full kitchen with full-sized refrigerator and dishwasher, lots of dishes and glassware, a king sized bed and a huge shower was the icing on the cake. The only downside was that our tv didn't work on live tv. Netflix worked fine. Pillows were worthless. I will bring my own next time! But that didnt keep me from sleeping! Coffee downstairs 24/7 was a bonus since my husband and I wake up long before breakfast is served. All in all, a wonderful experience.

This property was extremely clean and the staff was very friendly and eager to help. I will absolutely stay here on my next visit.

Was very impressed with the room & amenities. Although I booked a room with two beds, was ok since my daughter couldn’t make the trip. Very clean and great view out my balcony of Chris**as lights.

Bathrooms are loud, air exchange or water noise?, not somewhere I would book again