ワン & オンリー デサル コースト(One&Only Desaru Coast)

ホテルの立地、充実した設備、広々とした客室。しかし、経営は混乱していて、午前10時にホテルの車で桟橋に迎えに行くように予約し、ホテルからも白黒で確認するメールが送られてきました。しかし、迎えに来てくれる車はありませんでした.私たちは桟橋で1時間半待って何度も電話をかけました.桟橋のスタッフもホテルに電話をかけましたが、ホテルのスタッフは電話に出て、来ますが、彼らは車を送ってくれませんでした. .ホテルは桟橋から車で 5 分のところにありますが、周辺にタクシーはありません。ホテルの車を待つしかありません。最後に、車は11:30に送られました。その後、ホテルは、スタッフが確認メールを送信したものの、システムに注文を入力するのを忘れていたと説明しました。チェックアウトの際、ホテルから印刷された請求書は、ビーチウェアの代金（約2,000元）を繰り返し過大請求していましたが、発見後に修正しました。このホテルに滞在するときは、請求書を注意深く確認してください。

サービスは素晴らしかった。すべてのスタッフはとてもフレンドリーで親切です。リゾートの景色と雰囲気、そしてもちろんビーチクラブでの食事体験が大好きです😊アンバラにはまだ改善の余地があるというだけで、すべてが良いです。

Suggest that the mineral waters change to glass type as recycling water botol surfaces some a bit blur after some scratches and it’s look old.. :) A funny incident happens… we put pizza outside the table and it’s been stolen one piece after half n our we enter the bathroom 😆 we tot it was monkey .. anyway, don’t leave ur food unattended 🙂↔️

Resort was beautiful (as expected). There were many facilities and activities (FYI: guests are only entitled to 1 free activity per night of stay). Breakfast spread was amazing!!! However, food for lunches/dinners were expensive and limited. Worth the visit but definitely will only return to other O&O resorts..

Beautiful rooms and resort! The infinity pool facing the sea was gorgeous! Our room and toilet were beautiful! The private pool was great but the water can be cold. It would be great if there could be a heater for the pool. There were a lot of insects (but it is understandable due to being surrounded by rainforest) so if you hate insects, do not stay in the rainforest room. We took the ocean room and it was already quite much lol. Our stay was AH-MAY-ZING. It was so private and luxurious. The staff were all very friendly and everyone showered our baby with so much love! We were deeply impressed and if you asked if we were ever going to stay there again, i would say “in a heartbeat!”. Thank you everyone for the amazing stay!

My husband’s birthday. He loves the place. Peace and quiet. Service is excellent

Room was clean and big For the amber beach so amazing Room have private pool Just the sea side is normal

The best place for healing 😍

Definitely worth the money spent.. Great service from the moment I checked in until the day I checked out. All the staff were very friendly and tried their best to accommodate my requests.. Amazing place to be if you enjoy serenity and love beaches.