Hayah Plaza Hotel

One of the worst. Hygiene 0% , rooms upon check in was really not cleaned( example: there was hair on the bed, bathroom shower area had a blob of hair, W.C. not very clean) basically the entire room was not clean. Oh not to forget my friends room had a rotten apple behide a stand. And there is no Houskeeping staff to clean the room on daily basis. Next worst thing all equi**ents in the rooms is just for display. There is a telephone but not plugged, there is TV but no remote, wardrobe only 1 side is opening, the safe box is there but not working and i can go on. I understand this is not a 5 star hotel. But basic hygiene standard is not there 🙄 . Please do not book here. I stayed here because I had no choice and the other hotels were booked. Oh and 1 last thing, we did go to complain once but the security guy said there is no manager and he is the only one there( FYI that's in late night) being understanding we expected someone to come but no one came in our 2 night stay here. No one really cares, this hotel caters for group where no one has a choice in what hotel they are put into. Even when I checked the trip advisor now no comments from the hotel for the bad review, which only can mean they do not simply care (because its close masjid Nabawi that's their only advantage) If anyone is to book this hotel, I advice not to.