Shuttle issues! with Call on request.
After a long day of travel, all your customers want is to make it to hotel in a reasonable time. I waited 40 min for a shuttle after 8 pm. I was told to hurry up it would arrive in 8-12 min. I call back 15 min later. Phone rings and goes dead. 5 more times of calling / ringing til goes dead with beeps. Finally someone answers and says 8 minutes. It finally showed!
Easy fix - Consolidate your shuttle service with another of the 20 hotels within 3 min of each other.
The morning shuttle worked w scheduling on the hour. I went to airport 1 hour early in mornin because I didn’t trust shuttle and would have time to call uber. I’m more annoyed because I had read all the nice reviews, proximity to airport and shuttle service. I will not be staying again as I saw other hotel shuttle arriving every 10-15 min
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