カミノ レアル スミヤ クエルナバカ(Sumiya Cuernavaca)

第一次住這間酒店，雖然價錢感覺有點貴，但是還是值得的，位置可以，房間比較大，設施也齊全，又多加訂了一晚。

This is a wonderful hotel. All the people are friendly and helpful. The hotel's internet only works in a few "Wifi Hotspot" areas, not in the rooms. That was inconvenient and the area has a pretty bad mosquito problem so it was difficult to sit out in the hotspot areas. Cell service is not very good either, especially where we were on the bottom floor of building three, which is the lowest elevation of the whole property. There is a bottle of water in the room with a note on it that says the tap water is drinkable but when I asked reception, I was told that was not true and we needed to use bottled water. They give you two little bottles per day and you have to buy whatever else you need. The 1.5L bottle in the room cost $63 pesos, similar bottles at an Oxxo cost $13 pesos so not a good deal and the property is isolated and not in a very good neighborhood so if one does not have their own transportation, they are stuck with what is in the rooms.

The hotel is beautiful, gardens and asian decoration is marvelous. Unfortunately in my room I found 3 cockroaches, which doesn't speak of nature but about cleanliness. This was very uncomfortable as to leave our things in the room..and when as we called to reception they would just send someone to pick them up. Premises are great however we had a spa service and there was no showers in the spa I think in an hotel as big as this one a full spa service would be great.

This hotel is incredible for four reasons: First, the property features spacious gardens that are amazingly well kept. A nice walk through the property is a great way to relax. Second, the hotel rooms are large and in good condition. Third, the level of service is outstanding. Finally, the Japanese theme and the story of the Woolworth family add a unique touch to a traditional brand like the Camino Real. Please note: The Wi-Fi service in the guest rooms is intermittent, a point made by the hotel staff during check in. The Wi-Fi is much better in the common areas, like the reception and restaurants. It's an annoyance but not a deal breaker.

No WiFi in the rooms only by the lobby, not even in the hot spots, not water inside the gym and the pool was dirty, very expensive !

no longer a camino real, still beautiful and well maintained

Great service. The property is beautiful and the gardens are impressive.

Very nice setting and overall facilities. Terrible service, system did not work properly. Administration was a mess, servi bar and ice machine out of service Not good for a 5 stars place