パークランズ ホテル(The Parklands Hotel)

Ratings for all except service based on website. rating on SERVICE based on experience for reasons entirely out of my control, I had to cancel my stay 24hrs beforehand. I called to let them know. I advised I had to cancel and the reply was (word for word) " ok , that's still chargeable". NO ' I'm sorry to hear that' NO "maybe we can find another date so you don't lose your money"... no ' we can't refund you but do you want a credit on account'. if I'd have phoned 12 hours earlier my money would have been refunded or I could have amended my booking. the blame was put on TRIP as I was told ' you booked through them and they wont help you. So I'll be avoiding this place when I go up for my trip, and I'd advise others to avoid places with staff as uninterested as here.

Nice hotel and pleasant staff. Only issue we had was there was no coffee or tea facilities in the 2 rooms we booked

Excellent last minute reservation. Very comfortable . Delicious supper .

All good, pleasant, clean etc. The staff were outstanding ; Kerry and Alana could not have done more for me, real above and beyond!

We had deluxe rooms and they were fantastic, roomy and very comfortable (and huge!) beds but one of the rooms had a bath and the other didn't - so please check if you want one! As some other reviews have said, having to pre-order breakfast the night before and booking a time is a bit annoying, especially as breakfast then came out 20mins after the time we requested it anyway. Not a huge issue, but would have been better without this system in my opinion. Sadly we didn't get to try the restaurant as it shut quite early.

Welcoming and comfortable. Feels like its still slightly.recovering post Covid, with request to pre-order breakfast the night before, early closure of the bar and no room cleaning unless requested. Not huge issues but not quite the 4 star experience. Beer garden is lovely.

Had a lovely stay and staff were very friendly. I don’t have a problem with ordering breakfast the night before but I would’ve liked a small buffet table to help myself to some yoghurt and fruit coffee etc Otherwise all good.

large room but quite dated room which was light on amenities (no water, no mini bar etc). Nice breakfast and friendly staff but overall not great value for money

Absolutely loved our stay, room was extra extra large was like staying in an apartment rather than a hotel. I would highly recommend this hotel. Only 1 sour point would be either add more pillows to the beds or try thicker pillows other than that we had a wonderful stay.