We arrived late at about 9 pm on Thursday April 4th, checked in, got our key, went to room 402 to find the corridor was blocked with building supplies. Went back to reception, waited ages for the manager to respond , eventually we were told they were fully booked and that the apartment should never have been advertised. The fault was not theirs and ******* should have rebooked us alternative accommodation. They are now refusing to give us a refund !
自動翻訳