ホームウッド スイーツ バイ ヒルトン サニーベール シリコン バレー(Homewood Suites by Hilton Sunnyvale-Silicon Valley, Ca)

環境不錯 服務周到

此次入住非常滿意

Breakfast is normal , almost same everyday but others are good.

這家我住了三次，整體算非常舒服 1. 房間很大，床鋪很好睡 2. 廚房設施完備，附各式刀具、器皿、餐具、冰箱、微波爐與洗碗機 3. 停車在地下室，設有門禁柵欄非常安全 4. 服務員很親切 5. 房務清掃兩天一次 6. 早餐就普通，通常是炒蛋、肉條肉排、麵包、水果 7. 旅館隔壁有家韓國超市、斜對面有Safeway超市，走路五分鐘內，非常方便 8. 隔壁有甜甜圈店、中國餐館

1. 地下停車場，且有柵欄管制，安全度不錯 2. 房間大且乾淨 3. 每五天打掃一次 4. 一樓有飲水機 5. 早餐普通，還過得去 6. 隔壁有韓國超市、對面有Safeway超市，非常方便

新旅館但老式裝潢 早歺選擇少 地點不錯

I checked out on September 5th and stayed in room 321. I left my pants and short-sleeved shirt in the closet. However, the housekeeper says they couldn't find my clothes. I'm sure I left them in the closet... They said they would check again and get back to me, but I haven't heard from them since. I can't trust their response here in Sunnyvale.

I stayed over in October last year and booked a studio suite and was given a fairly large room. This time, I booked the exact same room with photos as shown on *******, but was given a much smaller room. Not only is it misleading, but the property manager was not willing to help in any way or understand the situation, considering I know what the other bigger room looks like. In fact, it was suggested that if i wanted a bigger room, I could pay extra, when in fact, I should be refunded partially for getting a smaller room! This is very unsatisfactory and I definitely wouldn't go back again unless I can know for sure which room I'm assigned to rather than book room A and be given room B unknowingly. *******, you either need to make adjustments to your images as it is very inaccurate, or have Homewood Suites adjust their attitude for treating customers who have complaints.

1 night trip clean only thing was they take $25 dollars out for encase you buy something or use something in the room it weird only thing they hade in the room was tea / coffee just like any other hotels 15 dollars to park they give your 25 dollars back if you don’t buy anything..otherwise it’s clean service was nice breakfast eggs hash browns oatmeal waffles simple it was good get something to eat.it was little loud in the room walls are then. my wife and I will stay again it ext everything stores food gas station it’s in the main ***** it’s all there that was good …..