One of the worst experiences I went through in my life during my stay at the Bab Al Bahr Mirage Hotel, where I and all members of my family were abused by a receptionist named Muhammad Arabi, noting that on the first day of my arrival at the hotel, I was received by the aforementioned, where he asked me to give a gift first Once I see hotel staff asking guests for a special gift for them, and the second and sad thing is when my relatives came to my residence in the hotel with the intention of congratulating us on the day of Eid al-Adha, as they were prevented from entering the hotel by the receptionist, and we tested that they are not allowed to enter knowing that the visitors are my wife’s sister with Her brother and her sister's husband, and we were treated very badly to me and the family members, and we were not respected. After this incident, the officials at the hotel were asked to raise my complaint to the owner of the hotel, and I was promised that, and no response has been received from them to date, and the problem has not been contained professionally by the Operations Manager. That on the same day we had to go to the residence of my wife's family in the neighboring hotel, and we were received respectfully by the staff of the neighboring hotel
自動翻訳