ラ ヴィラ スイーツ ホテル(La Villa Suites Hotel)

Location very good, many restaurants and convenience store nearby , walking distance to metro station. Good value for money. However, House keeping service very poor and response very slow. Due to short of towers and floor mat in the apar**ent, we have went down to reception to request however ther was not action until next day we have to request and request again .

The interior of the rooms are old, there is no shower curtain water runs all over the place. And at checking in after scanning our paspoorts they didn't want to give our paspoorts right away. That was a bit odd, after 30 min I could retrieve it at the lobby.

The bathroom was so smelly that you can even smell the bad odor inside the bedroom. The service is poor. For simple request, it will take hours.

As running a star hotel and for extra bottle of water need to pay , what a joke and the gentleman reception when I called he was rude and insisting me to pay and get the bottles , just for the peoples please bring ur own bottle of water if you coming to stay in this hotel 🥵

Good staff service property neat and clean. Very beautiful and most important is very safe. I’m enjoying there to stay one night.

Hotel is dirty , old. low maintain, its near to good cheap restaurant, not a nice place for families, i was by my self its ok, cheap but not a pleasant experiences,

For the price...ya cant go wrong for a quick stay... it was clean and staff were friendly :)

Starting from check-in at the reception to all the way to room, complete disappoin**ent. Reception desk untidy with a front desk agent, rolled up sleeves and hanging tie assists you. His demeanour is rude and very unprofessional. Room had cockroaches crawling around on the floors and even out of refrigerator. AC and Refrigerator were not cooling. Toiletries are hand soap 01 mini disk, 01 shower gel, 01 body wash and if you request anything it’s chargeable. Although you are provided with decent size stove and wash basin with cabinets but no utensils. On two cups for tea/coffee. Requesting anything by dialing “0” is like asking them to mock you for making a request.