ドンブルグ Villa Carmen Sylva周辺のおすすめホテル・旅館

Unfortunately, this is the worst hotel for service and value we have ever stayed in and we travel a lot for business and pleasure. We booked a luxury double room with sea view and balcony. It was not cheap. My husband had stayed at this hotel before, under the previous owners, but only had a double rear facing room. He said his room was better than our luxury double. It looked nothing like the photo on the website. We queried this and were then offered another room. However, the air conditioning was shocking. The Manager tried to clean the filter in our sink when he realised there was an issue with it. No offer to change room though. You are given 1 medium towel each and a flannel. We asked for more towels and we were given 2 but they were removed the next day by the housekeepers and not returned. You are given 1 shower gel in the shower and at the sink. No shampoo, conditioner etc is provided. The room was not luxurious and it was not a cheap room - very overpriced. The breakfast is fine if you like bread and pastries but the offer of a cooked breakfast was very poor - overcooked and dry. We hired bikes which only worked intermittently until we realised they had not connected the battery correctly. We had to pay an extra 50 euros to check out at 1pm and then were locked out of our room at 12pm so had to go down and get the key reinstated. The girls on the front desk were not helpful or good at customer service bar the girl studying for her business degree. She will go far. We broke a glass and told reception first thing in the morning to tell the housekeeper. When re returned the bedroom had been cleaned but the glass left all over the floor. It was this girl that took the time and effort to bring a vacuum up and clean it as the housekeepers had already left for the day. Our last night in Vlissingen we stayed at De Gevangentoren Suite for a very similar price but the luxury of that place is amazing. The difference between the 2 was astonishing We could not fault it. If you want to stay in Vlissingen then choose to stay there and not the Fletcher Hotel which is overpriced and very disappointing.