ベストウェスタン プラス ソアホ ドゥアラ エアポート(Best Western Plus Soaho Douala Airport)

Very clean and friendly service, sorry I didn’t take much pictures, but I can guarantee you that it’s a place to be. Since I love food I just took a pic of my breakfast 🥞 🥰

Par rapport au 1er check-in, c’était bien agréable avec la dame bien plus accueillante (+ compétente) le lendemain midi à l’accueil !

Have stayed here several times and quality remains. They thought of everything in the room and the bed is comfortable. The food is delicious and prepared on demand. But what really sets them apart is the customer service: everyone is polite, smiles and helpful. Special shout out to Leonel, D’Aquin, the valet and room service teams. Truly the best in the city

Please stay away from this Hotel as the staff is actually a group of thieves!!! They work together from the security guy to the receptionist and the floor staff. I left my room for the dining room and they got in my room. I had a stack of 100usd in my bag they took out a few. I didn't realize it when I returned but the next day when I went out for shopping I found out they actually robbed me. I felt as If I was being watched while eating in the dining room. It's only when my money was missing that I connected the dots... Very poor problem resolution skills, customer service skills non existent. I'll never stay here again while in Douala.

I was given a room on the 1st floor towards the end of the building. There was an event taking place in one of the ballrooms with loud music. I could not sleep until 4am despite ear plugs and noise cancellation headphones. Very poor window sound isolation. After several complains, the staff offer me at 1am to relocate to another room. I declined as I was leaving early the next day.

I have stayed at this hotel on three different occasions. As a seasoned traveler, I must say that this is clearly one of the best hotels I have experienced in Cameroon. It is quiet, convenient for travelers to and from the local airport, the manager is most engaging and ubiquitous. The staff functions at the highest level of professionalism. The rooms are spacious, clean, and calming. Food service is balanced and satisfactory. Without any hesitation I will stay here again at the next opportunity.

Best hotels in nearby locations it was walking distance from airport. Everything was right, as i was vegetarian so i experienced little bit sad about availability of vegetarian food else everything was very good.

Outstanding service. Outstanding accommodations. Outstanding nutritional options and quality. Outstanding location.

Clean, spacious. Did not like the fact that they wanted to charge me for a breakfast that I did not eat. I have to wait for 5 minutes before they resolve the issu