Dorus Hotel

Very Good

The worst hotel i've ever stayed，The environment is very bad，Water closet broken， little water when you wash your body and the water pipe is broken so the water comes out when you take a shower Can c-trip just cancel the coperate with this hotel?! I feel cheated by this application--c-Trip? See, cheat!

這是杜拜最差的酒店環境，小房間在角落太差了，小，小小而且房間特別潮，一樓的角落房間簡直是我見過最差的

垃圾酒店，不能住！我都想給0分，還有小姐，房間差的要死，跟圖片根本不一致！！！請攜程以後嚴格審核一下酒店圖片是否跟酒店一致！太差了！太差！

Friendly staffs and near amenities

. mmmm

Noise full night

特別的差，噪音巨大。

Unwelcoming Reception: The receptionist did not display basic courtesy, giving us the impression they were unhappy working there. This initial interaction set a negative tone for our stay. Uncleanliness and Unprofessional Practices: Our room was not adequately cleaned upon arrival and contained an unpleasant odor. While they initially changed the bedsheets after our complaint, subsequent requests for fresh linens over the next four days were ignored by both housekeeping and the receptionist. Additionally, basic amenities like tea bags, water, and slippers were unavailable unless specifically requested, often with the explanation they were "out of stock." This practice is inconvenient and creates the impression of poor preparation. Sleep Disruption: The noise from the pub significantly disrupted sleep throughout our stay. We would appreciate it if you could address these concerns to ensure future guests have a more positive experience. Ideally, we would like to see improved training for staff regarding customer service and basic hospitality practices. Additionally, ensuring proper housekeeping protocols are followed and maintaining an adequate stock of amenities are crucial aspects of guest satisfaction.