Duc Trong District リエンケオン空港周辺のおすすめホテル・旅館

Had a great time this week thanks to Shavia and the entertainment team. All the trivia games foam party volleyball game, white night, silent party and everything else! Great week! Sad to go home! They whole team took great care of all of us.

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DO NOT RECOMMEND THIS RESORT FOR THEIR EXTREMELY POOR SERVICE AND BAD ATTITUDE OF TEAM MEMBERS!!! Our family arrived on Feb 2, 2023 at 14h35 for check in and no room available!!! They asked us to WAIT (for 2 more hours) !!! And the worse thing is the attitude of the receptionists. We made 2 bookings for our family: • 1 booking they made wrong assigment: twin beds instead of double bed. Firstly they said it's our mistake and didnot listen to us at all. Only when we raised our voice and showed them our confirmation that they told us to WAIT 2 MORE HOURS FOR ROOM SET UP (It means we needed to wait until 4PM meanwhile the standard check in time is 2pm and its their mistake and even after we told that we're so tired after 7 hours driving here). • The another room we had requested the villa number when booking, and ordered joining twin beds. No room's ready at 2:40. No sorry but ”Wait”! We show our disappoinment of course. Then around 3.30PM they had room for us BUT IT'S WRONG ASSIGNMENT AGAIN! (We booked joining twin beds and they gave us only one 1.6m double bed! How can our Family of 4 sleep on that bed??) I said I want to talk with Manager( FOM or GM) as the Guest service Sup couldn't handle our case properly. We gave him our my phone numbers and he promised that his higher manager will be reported and talk with us. And up to now when i write this review (22:30), no one even care to keep their promise!! In the afternoon, they sent 1 plate of fruits to our room without saying any words or leaving any note (?). I did ask the receptionist, Mr Vinh said (with bad attitude): the hotel would like to offer us. I said ”I dont need it”. And he responded to me : ”if you dont want it, you just put it out of your room”. What kind of hospitality it is? THERE IS NO TRUE APOLOGY FROM THE HOTEL MANAGEMENT, Or it made me even feel THERE IS NO MANAGEMENT in this resort. No guest service attitude at all !!! In addition, the room got a lot of troubles : bathroom door cannot be closed properly (villa L3...), bathroom water is very weak and hot water comes suddenly; staff promised to order tuk tuk for her but it took more than 20 minues for that until I called again for that... Overall, we would NEVER COME BACK and highly recommend anyone who wants to come to re-consider!!! They totally dont have DO NOT RECOMMEND THIS RESORT FOR THEIR EXTREMELY POOR SERVICE AND BAD ATTITUDE OF TEAM MEMBERS!!! Our family arrived on Feb 2, 2023 at 14h35 for check in and no room available!!! They asked us to WAIT (for 2 more hours) !!! And the worse thing is the attitude of the receptionists. We made 2 bookings for our family: • 1 booking they made wrong assigment: twin beds instead of double bed. Firstly they said it's our mistake and didnot listen to us at all. Only when we raised our voice and showed them our confirmation that they told us to WAIT 2 MORE HOURS FOR ROOM SET UP (It means we needed to wait until 4PM meanwhile the standard check in time is 2pm and its their mista

素晴らしい景色

The worst service experience we ever had from a four star resort when we stayed at the Terracotta Hotel & Resort Dalat. The staff were incredibly unhelpful and unprofessional They seemed to be more interested in chatting with each other than helping guests. On top of that, no emergency procedures to assist guest in case of emergency. Staff and hotel management is pathetic , unprofessional services . To make matters worse, they put guest a risk when come to health and safety. We had an incident while staying Terracotta Hotel & Resort Dalat. During Feb/2023. Below is my cousin’s incident report of the horrible event. Mao Tri Hoa We included 9 seniors who were invited to attend a wedding party held at the 4 star Hotel&Resort 17 hectares foreign name TERRACOTTA DALAT. On 19-2-2023 we checkin 4 rooms. I'm in room 8711- my friend is in room 8721 and 2 other rooms same block. In the morning of 20-2-2023 at 7am we were preparing to have breakfast-My friend's name is Huynh Thi Bach born in 1942 (81 years old) in room 8721 going from the 1st floor to the ground floor had fallen 9 steps to the ground-because of the error in the design of the beautiful stairs which is not safe, especially for the elderly. Sister has a nose injury-face swollen-head bleeding. My friends heard a noise running out and found that the sister was lying motionless so they ran to help immediately, and I immediately called the reception - the script is as follows: -Miss-please send the medical staff to the emergency room because someone fell down the stairs- very serious injury. - The receptionist replied: There are no medical staff here - I said: So does the resort have emergency support staff? -Answer: There are no emergency support staff here either! - I said: So will I call the car to take the patient to the hospital? -L - Tan replied: No - the uncle called the car outside to take the patient to the hospital. 15-20 minutes later the receptionist called me back on the room phone: do I need to call the bus to take the patient to the hospital again? -I said:no need-(because I already called the car outside! ) And then she hung up and was safe with no extra support after that. Me and everyone in the group took Ms. Bach 81 years old to Lam Dong Provincial Hospital by self-sufficient car! None of the resort staff went in support of neglecting our elderly to self-deal . We-the people in the black area are grateful to Lam Dong Hospital for their dedication to heal-taking pictures and sewing the wounds on the head of the patient, for almost 3 hours-And we-the elderly are lucky because my friend is still alive and coming back to his family Saigon. We-extremely GRATEFUL 4-star Hotel&Resort 17 hectare Terracotta taught us a valuable lesson for seniors:When you want to learn to make it in a 4-star Resort, you must bring first aid-otherwise please at a simple motel-because if there is a stomachache, the host will also give a pill. Thinking that: The Vietnamese Hotel and Tourism Association as

시내에서 외진곳에 있어서 좀 이동하기 힘든점이 있습니다 룸은 깔끔하고 주변에 나무가 많아 숲냄새 좋습니다 강뷰도 끝내줍니다 기회가 된다면 다시 방문 하고 싶어요

ここのレビューを読んだ後、少し不安でしたが、今週初めに3泊したところ、敷地もヴィラも素晴らしいものでした。私が気に入らなかった1つの問題は、複数の部屋のコブウェブとヴィラの階段にある巨大なコブウェブでした。これは非常にリラックスしたリゾートであり、湖、松、花は美しい背景を持っています。リゾート内で行うには十分な活動があり、また、新しくオープンしたMo Campに昼食をとった。場所がどれほど良いかを考えると、私は国際的なゲストを繰り返し戻す管理のためのいくつかの提案があります。まず、スタッフが少し暖かく魅力的だったら、過去10日間に他の2つの同様のリゾート/ロッジに滞在しました。第二に、ビンアンの価格点を考えると、ウェルカムドリンクとターンダウンサービスは正当化されると思います。

Chuyến đi chơi 2 ngày 1 đêm cùng gia đình tại Villa khách sạn Tea Resort Prenn. Nhân viên lễ tân rất than thiện, hỗ trợ checkin rất nhanh chóng. Xe điện đưa đón khách rất thoải mái và thuận tiện. Nhà hàng rộng rãi, nhiều món dân dã ngon và hợp khẩu vị của gia đình. Sẽ quay trợ lại mỗi năm!