ホリデイ イン エクスプレス & スイーツ ダンカン IHG ホテル(Holiday Inn Express & Suites Duncan)

Very polite front desk. Only problem was that I wanted to use a different card to pay and he never scanned it so it charged to the wrong card.

The staff here is awesome and will go out of their way to be sure you have the best stay. Everything was clean in the room and the breakfast is great. Highly recommend.

The lobby was under construction; it was dusty/dirty throughout the hotel. Breakfast was served in a conference room--we were charged for water even though the water smelled in the room. The room was clean--but the sink was cracked, the bathroom tiles were cracked and there was dirt in the tub--since we would be charged regardless, we stayed--wont EVER do it agian.

Super loud. The staff were nice, but this building is a concrete block that echos. Add to that, the elevators quit working. When that happened the systems rest resulting in overly warm rooms and cards that no longer opened the doors. I'm still baffled by the decision to make echo chambers of the hallways. The purpose of a hotel is sleep, and I'm exhausted.

The property is under renovation. No idea that it would be this bad. Dust evrywhere, smell of grout. I would have stayed elsewhere. It will be nice when completed!

Service was great. Front desk staff was nice and helpful. Breakfast was good.

It was awesome other than the construction going on. They should be required to let you know that when booking a reservation. Staff was very nice and hotel very clean.

Super great staff. They are working on updating the facilities but still very comfortable and quiet. Looked like a nice swimming pool for the kids. Beds were okay. Very clean!

This place exceeded our expectations after previous hotels in this town. It was extremely comfortable and really clean. Staff were all really nice and even let us check in a little early after we had to leave our other hotel.