ヒルトン ガーデン イン ダラス / ダンカンヴィル(Hilton Garden Inn Dallas/Duncanville)

We traveled for a NFL game and was super cold/freezing. Hotels heater was not working. receptionist did not have idea if heater worked or not.

I called when i made the reservation and requested a downstairs room and they said they would.When we got there they had us on the 4th floor and couldn't change it. I saw a cockroach in the bathroom.I went ahead and ended his life! Didn't see anymore...

The staff was friendly, bed very uncomfortanle, sink and commode made constant noise, unable get any decent sleep.

Casual trip. Was in town with my companion to meet up with family in the next city for a football game. Staff upon check in were very professional and friendly. I’m sorry it was on Saturday I forgot the young man’s name that I came in contact with. Also, I’m a very OCD person and the cleanliness of the lobby as well as my room I give five stars. My companion left his Apple AirPods upon Checkout on that Sunday. We called back once we had left some and a different man on Sunday was nice enough to go back up to the room and locate the apple AirPods We drove back to the hotel and he had them waiting for us at the front desk. I visit my family that lives in Cedar Hill a few times a year and I now have designated this hotel as my hotel of choice to stay at. Very pleased.

I loved everything about my stay… from the cold white sheets, hot water, no doors slamming, it was peaceful. Great customer service. Anytime they see you they knew you by name. I will be coming back.

My Stay Overall Was Great, However, The Elevator had stop working for serval hours on three out of the 5 days that i stayed there. Also they ran out of quarters for the washer & dryer & i had to end up crossing a busy highway to the gas station to get changed to wash my clothes. I Truly enjoyed my stay but aside from those two things i would've had the best stay.

Noisy neighbors and when calling the front desk, nothing was done

We stayed here during a heat wave and couldn’t have been happier with the room, the service and the food. Patrick at the front desk and Cecelia at the bar are both awesome, and the pool was a welcome relief

We had a wonderful stay you may want to think about purchasing some soft foam mattresses other then that everything was great