Although hotel clean, nice decor, friendly staff excellent food even a cafe ideally situated for the park, Abbey/Palace and town centre. They do not cater for anyone with mobility issues. I knew in advance there was about 20 stairs to first floor where the rooms are and no lift but they failed to mention the 30ish steps from car park to reception before tackling the stairs to our room. There is an entrance from another street which has one step to reception or a door suitable for wheelchairs. One way street with meters. I asked to bring in my husbands boot scooter (small mobility scooter that comes apart to fit in car boot) to leave in a corner to make it easier than taking it in and out of the car boot but was told the are not allowed in the hotel! A fire risk I was told incase it blocked an exit or door, surely it would not be left in such a position our scooter is no bigger than a pram which I saw in the hotel. Out of all these stairs 6 of them have a fitted stait lift. I would avoid, if stairs are a problem.
自動翻訳