We enjoyed a two-night stay. The front desk staff were nice. Breakfast was excellent. Will definitely stay at this hotel next time when we are visiting this area.
Holiday Inn & Suites Atlanta Perimeter - Dunwoodyは2021年に開業、チャンブリーでも最新の宿泊施設の内の一つです。当施設はチャンブリー・マルタ・駅から5km、ピーチツリーデカルボ空港から6kmと、立地に優れています。Workout Anytime Dunwoodyやジョージタウン公園、フィールド 11 パークなど、周辺で多くの観光名所をお楽しみいただけます。館内の様々な施設で、有意義にお過ごしいただけます。チャンブリーの当施設には、併設の駐車場があります。
MMalaika Ball Paige2023.03.25
This hotel was very clean because it is a new hotel. The amenities were nice. Beautiful picture on tv and a lot of space to store your clothing. However, check in was terrible. The man at the desk was frustrated with checking us in. In the middle of checking my dad and I into our separate rooms, he decided to check in three other people. My dad and I looked at each other in disbelief that he would forget we were standing there after a crazy trip there. I had a flat tire and trying to locate somewhere close to get a tire for my car was difficult. The donut that was put on my car was flat also. So, my dad and I was exhausted by the time we got to the hotel. So, for this man to check in three other people saying we got on his nerves, was so disrespectful. I couldn’t understand the frustration when we had just got there. Maybe he needs a break. I do not know!!!😔
We were supposed to stay for a week, but checked out after the first night. Upon arrival at 5p (check in starts at 4p), we found a lobby full of waiting guests and were told that rooms were not ready yet. 2 hours later, we were finally checked in - at 7pm! The lobby still had at least 4 more families still waiting. The staff offered a measly ”sorry for the wait” but that was about it. No one was offered water or anything to drink, nothing to eat, etc while we waited for hours. In fact, one of the staff began complaining to her co-worker that she was going to quit the evening shift because she's tired of the guests being impatient and not understanding. Like WE were the problem. Hilton members who had used the app to check in were no exception. Still had to wait like everyone else. And nothing offered as compensation. When we finally did get to our room, it was pretty bad. The hotel is old and outdated, with stained carpet throughout the hallways, chipped furniture, dirty A/C units and gross bathrooms. Our room had a very strong, pungent smell of pinesol, lysol, and mold/mildew. It was so strong that both of us in the room got headaches after about an hour. Mine turned into a migraine. By morning, I was also stuffy and congested, mist likely from the mold they are obviously trying to mask with this disinfectant smell. Because we got into our room so late and many hotels in the area were unavailable, we stayed this first night but I had already booked another hotel for the rest of the week and we left by 7am. I went to the front desk to check out but no one was there & we had somewhere to be in the morning so I couldn't wait around. I decided I'd check out on the app and we left. The app wouldn't allow the check out since we were leaving 6 days early, so I tried calling the front desk. It went to voicemail so I left a message with my name, room number and the reasons we were checking out. I called 2 additional times that morning, both went to voicemail. After not hearing from anyone, I began dealing with Hilton customer service. It took Hilton 2 additional DAYS to reach someone and after leaving on Sunday, I finally received a receipt on Tuesday evening showing I had checked out 2 days prior. Still never heard from a live person from the hotel. This was an awful experience. We were there for 12 hours and were miserable every second of it. Do yourself a favor and avoid this place at all costs.
With a stay at Candlewood Suites Atlanta Smyrna, an IHG Hotel in Smyrna, you'll be within a 5-minute drive of Truist Park and The Battery Atlanta. This hotel is 10 mi (16 km) from Perimeter Mall and 10.9 mi (17.5 km) from Georgia Institute of Technology.
Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities.
Make yourself at home in one of the 93 guestrooms, featuring kitchens with refrigerators and stovetops. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, as well as phones with free local calls.