La Quinta Inn & Suites by Wyndham Durango

Nice clean hotel room with all the amenities you could ask for.

The staff was wonderful. So nice and helpful. If we needed anything, all we had to do was ask and they were on it.

Inn facility was excellent and room was very nice. A couple of very minor comments... 1. Was located on the edge of town so more distant from downtown than desired but I was the one that chose the hotel so no fault of their's.. 2. Breakfast closed at 9AM and they mean it. Food is gone at 9:01am.

Nice size 2 bed room, good film channels, clean and quiet, good breakfast (although didn't like the fake eggs), about 5-10 mins drive to historical downtown, riverbank trail right in front, cinema next door.

Staff was super friendly, water was hot, beds were comfortable, hotel was clean, breakfast was good, parking area was well lit and felt safe. It checked off everything I look for in a hotel, at a good price. They will definitely be my first choice next time we go back to Durango.

We got to the hotel, after driving across the state and they only had 1 of our room reversions. They was supposed to be 2 reserved. I had called the night before to confirm that we had 2 room's reserved ,I spoke to crystal she confirmed there was 2 rooms. . One of our party is paraplegic and travel is very hard for him in the first place and all we wanted was to get him to the room to relax. We spent the next 3 hours trying to find rooms to accommodate the 8 of us in our party, plus a wheel chair. We ended up making do with rooms without enough beds and extremely hard for a paraplegic to get in the bed. Without a ADA bathroom. The lady at La Quinta desk was not accommodating. Refused to get a manager and did nothing for us. Stated they were booked and she only had the one room for us. We had to go to a different hotel for the night. We will not back to this hotel.

The pool was dirty, the deadbolt in our room did not work, the comforter was thin, initially the staff gave us keys to an occupied room. The cleaning staff left our room door open, we discovered this when we returned after being away all day. We’ve had great experiences with La Quinta, however this was not a good experience.

All floors were dirty including hall ways, they didn’t have any toilet paper or soap or paper towels in bathroom by pool. Front desk was very rood to my wife when she went a said something claimed it was cause there busy this past week. Floors looked like they haven’t been vacuumed in weeks. Stayed in cheaper hotels that were way cleaner. Bed sheets needed to be replaced as soon as entering. Pool was closed. Ash trays out side dumbed all over the ground. Pizza boxes on the table by elevator. Figured this would be a nice experience for the fam to stay at a nice hotel. I will never stay at this la Quinta ever again. We weren’t the only ones who needed new sheets, talked to one family who found food in there bed. For paying 150 a night this place should have been on point.

Maid left garbage in the room. Front desk good. She came and fixed our tv. Battery died in remote. Said someone would bring us batteries but no one did. So no tv.