First impressions were reasonable, but during our first morning at the hotel, everything soon went downhill. From 8am till around 4pm there were two separate 'evacuations' into the hotel lobby with fire and police services being called both times. After the first evacuation, we went into town, came back 4 hours later, only for the whole hotel to be evacuated again!! Hotel staff were short tempered and nasty, bluntly barking at us to evacuate with hours going by until they finally told us there'd been a water leak. An emergency situation is understandable and I'm not bothered about that event, but the staff's handling of it was utterly poor. A question about needing to return to a hotel room, after several hours of waiting, to collect an inhaler for asthma, was met with grossly insensitive jokes about secretly taking ecstasy and then we were ignored. This whole ordeal largely amounted to the hot water being switched off, which then remained off for several days. One staff member teased we would get 'freebies' from the hotel as a gesture of goodwill for the inconvenience; this did not happen. The main hotel lifts became unusable and after being instructed to use the service lifts instead, a bartender charged towards us screaming and being unbelievably hostile, refusing to let us pass or listen to what other hotel staff had literally just informed us to do. His behaviour was diabolical, but he made no apologies for himself and excused himself from the conversation. It was outrageous seeing the entire hotel be displaced in such a clunky and slapdash way. Most of the hotel staf were rude, blunt and pompous. One single receptionist was polite and friendly, and that was the woman who checked us out. Every three or four hours someone was knocking at our door or entering our room for cleaning purposes; we could scarcely relax. We've never felt so harassed in a hotel. The hotel cups provided were barely fit for a gobful of drink and they even took away our only spoon to stir our drinks. The sanitisation standards of the hotel were inadequate, failing to provide basic antibacterial or hand soaps in rooms; I had to use a face soap to wash my hands and the red seating between the lobby and bar was heavily stained with black marks. The restaurant always seemed closed, tha bar never had more than three tables with customers, the bar layout was so cramped that I banged my leg trying to take a seat and the entire hotel decor was dreary and miserable. Most of the TV channels didn't work either. I think the only positives were having a free apple from the bowl in reception every day and ultimately leaving the hotel forever!
I stayed at this hotel for two days when visiting Düsseldorf with my family. The hotel is well located, at the end of Königsallee, the city’s main shopping street. A subway station is located just across the street. There are also a couple of restaurants across the street and two supermarkets behind the hotel. We stayed in a twin room on the top floor which was clean and reasonable in terms of size. The sink was broken but water didn’t leak. The breakfast buffet has few options for a 4-star hotel, there is hardly any fruit and milk alternatives are not available in the buffet, you need to order. Be very careful with charges to your credit cards. The hotel blocked 350 euros on my credit card upon arrival and this amount was not released when I paid for my stay. It’s been a month that I stayed at this hotel and they are still withholding the amount.
Holiday Inn Express Düsseldorf - Hauptbahnhof, an IHG Hotelは2021年に開業、デュッセルドルフに滞在するお客様にお勧めです。デュッセルドルフ中央駅から1km、デュッセルドルフ国際空港から10kmと、交通便利な場所にあります。付近のエリアには、Street Art On Buildingsやホーフガルテン、ゲーテ博物館などの多くの観光名所があり、充実した時間をお過ごしいただけます。忙しい一日の締めくくりには、夜の街を楽しんだり、館内でくつろいだりしてお過ごしください。デュッセルドルフの当施設には、併設の駐車場があります。清潔度を重視するなら、このホテルがお勧めです。レビューによると、このホテルは市内でも最も清潔なホテルのうちのひとつです。このホテルは、常に忙しいお客様のご要望にもお応えいたします。
ゲゲストThis hotel is located in central Düsseldorf, just a 2-minute walk from Düsseldorf Train Station. The rooms are spacious and comfortably furnished, with a private bathroom and free WiFi. The hotel offers a rich breakfast buffet each morning in the conservatory, and the restaurant serves a wide range of international and German dishes. The hotel bar is also a great place to relax and unwind after a long day of sightseeing.
The location of the hotel is perfect for exploring the city. Düsseldorf’s Old Town district is just a 3-minute train journey away from the InterCityHotel. The historic city centre, the German Opera on the Rhine, and the Hofgarten (the Court Gardens) can also be visited easily and quickly. The city’s airport and the Düsseldorf Exhibition Grounds are only 10 km away, and the closest motorway junction is within reach.
The staff at the hotel is friendly and helpful, and they go out of their way to make sure that guests have a comfortable and enjoyable stay. The rooms are clean and well-maintained, and the beds are comfortable. The hotel is also quiet, which makes it easy to get a good night’s sleep.
Overall, I would highly recommend the InterCityHotel Düsseldorf to anyone looking for a comfortable and convenient place to stay in Düsseldorf. The hotel offers great value for money, and the staff is always willing to help with anything you need.
ゲゲストGreat, new hotel in the heart of Düsseldorf. Right next to main train station with parking in the basement. Rooms were spacious, clean and very sound proofed. Take a dip in the pool to start your day. Lots to choose from at the breakfastbar. And nice and helpful staff.
ゲゲストI had a very nice stay at the NH Dusseldorf City. The staff are friendly and helpful. Breakfast was excellent with a great selection of food and beverages. The hotel is located withing a 15 minute walk from the train station with a subway station conveniently located very near by. My room was cleaned and well maintained. The wifi was quite good. I recommend the NH Dusseldorf City
Stayed here for a night and had a good experience. Clean and modern rooms, quiet and friendly and proffessional staff. Te location between city and airport is quite good, there are restaurants and bars nearby, but you're in the city center quite fast, too. Bus, tram and train stop nearby. An Uber Ride to the airport wasabou 15€ in the morning. Only minus is the closed restaurant and bar.
ゲゲストWould definitely recommend this hotel. All staff are very welcoming and the hotel is spotlessly clean. It is close to the airport and has an excellent transport link into Dusseldorf just outside the hotel. Having stayed many times we would never consider looking elsewhere. They have a lovely bar to relax in when you get back from all the wonderful sites and shops in the City and the bar staff are very friendly and attentive. You can't go wrong if you book into this hotel.
ゲゲストAn sich eine normale Übernachtungsmöglichkeit, man sollte nicht zu viel erwarten. Inneneinrichtung nicht die modernste. Parkgebühr musste noch extra dazu bezahlt werden, obwohl das Hotel mit Parkmöglichkeiten wirbt. Probleme an der Rezeption wegen dem Parken gab es auch, da beim Check IN wohl nichts Richie eingetragen wurde. Zu teuer in meinen Augen für das was geboten ist. Staub cm dick auf den Schränken.