I stayed in this hotel on the 19th of February with my son. When we unfolded the bed linen we discovered that one of the duvets had human excrement on it. We went to the reception to complain and we were asked what did we want him to do about it(in an extremely rube tone). We eventually got switched rooms and next morning we went to check out and asked to speak to someone in charge. The receptionist was extremely rude and just kept saying sorry about that over and over again. You can be guaranteed it i will never step foot in that hotel ever again. I am only giving it 1 star because it wont let me post anything without giving it anything. included is a photo as proof.
i happen to stay here again and this time was a very small visit just for the night > the room I got was at the back side of the Hotel No issues as the room was comfortable and big enough for me > my only concern was that to go to this room you have to take more stairs down and when you have luggage this is an issue > the room had a nice balcony also > a better experience with the staff this time be it at the reception or at the restaurant which I happen to eat my dinner as I was alone so did not ant to go anywhere and really I enjoyed the food and the drink was really worth the price had a great evening