ザ パレード ホテル(The Parade Hotel)

Food was poor at best, Steak burger bottom of the bun was like a wet sponge. Dry tasteless unseasoned salmon "special". The staff were rude and pre-occupied with themselves. Such a huge shame as the location is great. Not a great way to spend a mothers day dinner.

Dont waste your time - just awful customer service , Staff and management feel too important to assist paying customers with simple questions . Rude to my wife and children as well so made it an even worse experience . Plenty of better options around

Rooms are neatly presented, bathrooms are lovely, beds comfortable. Really friendly reception, great location. Only disappoin**ent was the aircon filters which were caked in a thick layer of dust, clearly not cleaned in years. This is such a health risk, especially if someone is asthmatic.

Rooms have been refurbished, bathroom neat and clean, need a chair or 2 in the room. Food and outdoor eating excellent with views onto the water way.

Double booked our room with no communication till we got there after a 7 hour drive, then just told “sorry”

Amazing room,comfortable beds,very clean,perfect dinner in all courses.friendly staff, Will definitely book again. No lift,and no choice to pay by cash,as no one there at 10am to give you the deposit back !!!!!

A basic room above a very busy restaurant, which seemed to be the main business. It was difficult getting served at reception on arrival, and there were no staff around when we checked out. The place is deserted overnight. The room was cramped and a bit scruffy, no milk in fridge to go with the tea and coffee, no hand towels. Best thing was scruffy balcony with a nice view. And it had wifi which we weren't expecting.

We really liked it there. They had a separate room wirh microwave, dining table and ironing board which I found quite convenient. The only parking was in a car park accross the road which we were a bit hesitant about at first but it was a safe area and our car was fine.

The staff seemed to have to do everything. The young girl who checked us in was also in the restaurant. They all looked tired! Our room was clean and basic. The balcony could have done with a makeover or even a simple clean