Heat was broken in my first room, so I was switched late at night. Second room the heat was broken too, switched again. Thankfully I’m a solo traveler, so it wasn’t a huge deal. But for a group or family, that could be a real hassle.
The staff member was immediately at my room and helping, and was friendly and attentive. They ensured that I did have heat. So the customer service is great!
自動翻訳