Need extra blankets available and need to have room Service on weekends as that’s when most guests would be staying. Currently, the only blanket in the room is very thin so not really warm on a winter night.
Lots of the reviews here, I believe, are reviewing Mercure on Hay (the newer, more upmarket hotel and possibly better of the two although I haven’t seen it), whereas lots of reviews in Mercure Perth on Hay are referring to Mercure on Irwin. I’ve compared the photos and the hotel details and official photos are definitely that way round. SO… this one, Mercure Perth (which is on Irwin St) is the bad one. It’s awful. It’s tired, badly fitted out, dingy and I hope never to stay here again. My room was down a corridor of *****ed (and stained) carpet that made me feel nauseous to look at. The room was ok, the bed comfortable, but more stained carpet, and lots of things didn’t work. Several light bulbs were broken, lots of curtain hooks missing, the room safe didn’t work, the bath had a rusty patch in it. The aircon was too cold for me and I followed the instructions to turn up the temperature but it didn’t warm up. Two phone calls and three hours later, someone attended my room, told me the air con wasn’t adjustable as it’s one temperature for the whole building so the instructions were incorrect. He turned it off (supposedly) and I then spent my stay with no aircon although the room was still cold and not stuffy and the control panel didn’t say ‘off’ so I think the whole thing was just BS and they couldn’t be bothered to deal with it or give me another room. Staff care factor of the attendant was zero, and of the front desk staff, close to zero. I got woken up in the early hours of the morning several times by skip bins being moved around in the laneway outside (very loud chains being dropped in the skip bins and noise reverberation). The next night the fridge started making such a loud noise in the middle of the night that I had to turn it off and use the spare towels to absorb the water as it defrosted. I’m just curious why Mercure keep this one running. Perhaps it’s set at a different price range but it’s not doing their brand any favours with two Mercure hotels so close together, especially with all the reviews mixed up.
パース・シティセンター | The Mint Asian - Noodle & Riceより1.29km
旅先の様々な魅力を発見したいお客様に、ホリデイ イン パース シティ センター IHG ホテルは最適です。ホリデイ イン パース シティ センター IHG ホテルは、パースの現地の雰囲気を感じたいお客様にお勧めの施設です。当施設はパース駅から600m、パース空港から16kmと、便利な立地です。付近のエリアは、PICA — Perth Institute of Contemporary Artsやロンドンコート、State Buildingsなど、観光名所が豊富なことで有名です。長い一日の終わりには、館内施設でくつろぐのもお勧めです。パースの当施設には、駐車場が併設されており、非常に便利です。立地重視なら、レビューで立地が好評のこのホテルがお勧めです。
ゲゲスト2023.07.01
My wife & I had a wonderful staycation last week, from start to end the service both friendly and impeccable. At check-in my Ambassador level was well acknowledged. Our room was clean, comfortable, very quiet, modern, and well appointed. Breakfast at the Hotel's ground floor restaurant, Ivy & Jack, was excellent overall, great service too. However, my wife felt more asian breakfast food would be good, think noodles and cooked asian vegetables with the Fried Rice being vegetarian rather than containing meat. Can well recommend the hotel and it's location.