1. Location:The hotel is situated in a scenic spot, offering guests a beautiful view from its vantage point. This aspect of the hotel likely enhances the overall experience and provides a tranquil atmosphere for guests. 2. Staff Friendliness: While most of the staff were friendly, there seemed to be a gap in their service delivery, leaving much to be desired. This could include anything from responsiveness to guest needs, to overall attentiveness. 3. Directions and Access One of the major drawbacks was the lack of clear directions to the hotel, especially noticeable when arriving at night. This led to encountering a dangerous road, highlighting the importance of clear guidance, especially in unfamiliar areas or during less-than-ideal travel conditions. 4. Travel Services: The travel desk was not only inefficient but also provided misleading information, causing frustration and wasting valuable time during the trip. Additionally, the transportation services arranged through the hotel were both slow and costly compared to local alternatives, impacting guests' convenience and budget. 5. Special Occasions: Guests looking to celebrate a special occasion during their stay were disappointed by the hotel's inability to assist with arrangements such as providing a cake or decorating the space. This lack of support may have detracted from the overall experience for those seeking to make lasting memories during their visit. Overall, while the hotel may have its merits, such as its picturesque location, the aforementioned shortcomings significantly impact the overall guest experience and warrant consideration for improvement specially when it is Taj .
自動翻訳